# Copyright (C) 2012-2024 Zammad Foundation, https://zammad-foundation.org/ class Sequencer::Unit::Import::Zendesk::User::Roles < Sequencer::Unit::Common::Provider::Named uses :resource, :initiator private def roles return admin if initiator map_roles end def map_roles return send(zendesk_role) if respond_to?(zendesk_role, true) logger.error "Unknown mapping for role '#{resource.role.name}' (method: #{zendesk_role})" end_user end def zendesk_role @zendesk_role ||= resource.role.name.tr('-', '_').to_sym end def end_user [role_customer] end def agent return [role_agent] if resource.restricted_agent admin end def admin [role_admin, role_agent] end def role_admin @role_admin ||= lookup('Admin') end def role_agent @role_agent ||= lookup('Agent') end def role_customer @role_customer ||= lookup('Customer') end def lookup(role_name) ::Role.lookup(name: role_name) end end