# Copyright (C) 2012-2016 Zammad Foundation, http://zammad-foundation.org/ class Observer::Ticket::Article::CommunicateTelegram < ActiveRecord::Observer observe 'ticket::_article' def after_create(record) # return if we run import mode return true if Setting.get('import_mode') # if sender is customer, do not communicate return true if !record.sender_id sender = Ticket::Article::Sender.lookup(id: record.sender_id) return true if sender.nil? return true if sender.name == 'Customer' # only apply on telegram messages return true if !record.type_id type = Ticket::Article::Type.lookup(id: record.type_id) return true if type.name !~ /\Atelegram/i Delayed::Job.enqueue(Observer::Ticket::Article::CommunicateTelegram::BackgroundJob.new(record.id)) end end