{
  "attributes": [
    {
      "name": "title",
      "display": "Title",
      "dataType": "input",
      "isInternal": true,
      "dataOption": {
        "type": "text",
        "maxlength": 200,
        "null": false,
        "translate": false
      },
      "screens": {
        "create_top": {
          "null": false
        },
        "edit": {}
      }
    },
    {
      "name": "customer_id",
      "display": "Customer",
      "dataType": "user_autocompletion",
      "dataOption": {
        "relation": "User",
        "autocapitalize": false,
        "multiple": false,
        "guess": true,
        "null": false,
        "limit": 200,
        "placeholder": "Enter Person or Organization/Company",
        "minLengt": 2,
        "translate": false,
        "permission": ["ticket.agent"],
        "belongs_to": "customer"
      },
      "screens": {
        "create_top": {
          "null": false
        },
        "edit": {}
      },
      "isInternal": true
    },
    {
      "name": "organization_id",
      "display": "Organization",
      "dataType": "autocompletion_ajax_customer_organization",
      "isInternal": true,
      "dataOption": {
        "relation": "Organization",
        "autocapitalize": false,
        "multiple": false,
        "null": true,
        "translate": false,
        "permission": ["ticket.agent", "ticket.customer"]
      },
      "screens": {
        "create_top": {
          "null": false
        },
        "edit": {}
      }
    },
    {
      "name": "type",
      "display": "Type",
      "dataType": "select",
      "isInternal": true,
      "dataOption": {
        "options": {
          "Incident": "Incident",
          "Problem": "Problem",
          "Request for Change": "Request for Change"
        },
        "linktemplate": "",
        "default": "",
        "null": true,
        "relation": "",
        "nulloption": true,
        "maxlength": 255,
        "historical_options": {
          "Incident": "Incident",
          "Problem": "Problem",
          "Request for Change": "Request for Change",
          "Other": "Other"
        }
      },
      "screens": {
        "edit": {
          "shown": true,
          "required": false
        },
        "create_middle": {
          "shown": false,
          "required": false,
          "item_class": "column"
        }
      }
    },
    {
      "name": "group_id",
      "display": "Group",
      "dataType": "tree_select",
      "isInternal": true,
      "dataOption": {
        "default": "",
        "relation": "Group",
        "relation_condition": {
          "access": "full"
        },
        "nulloption": true,
        "multiple": false,
        "null": false,
        "translate": false,
        "only_shown_if_selectable": true,
        "permission": ["ticket.agent", "ticket.customer"],
        "maxlength": 255
      },
      "screens": {
        "create_middle": {
          "null": false,
          "item_class": "column"
        },
        "edit": {}
      }
    },
    {
      "name": "state_id",
      "display": "State",
      "dataType": "select",
      "isInternal": true,
      "dataOption": {
        "relation": "TicketState",
        "nulloption": true,
        "multiple": false,
        "null": false,
        "default": 2,
        "translate": true,
        "filter": [2, 1, 3, 4, 6, 7],
        "maxlength": 255
      },
      "screens": {
        "create_middle": {
          "item_class": "column",
          "nulloption": false,
          "null": true,
          "filter": [1, 4],
          "default": 1
        },
        "edit": {
          "nulloption": false,
          "null": true,
          "filter": [2, 4],
          "default": 2
        }
      }
    }
  ],
  "screens": [
    {
      "name": "create_top",
      "attributes": ["title", "organization_id"]
    },
    {
      "name": "edit",
      "attributes": ["type", "state_id"]
    },
    {
      "name": "create_middle",
      "attributes": ["type", "group_id", "state_id"]
    },
    {
      "name": "create_bottom",
      "attributes": []
    }
  ]
}