# Copyright (C) 2012-2024 Zammad Foundation, https://zammad-foundation.org/ CoreWorkflow.create_if_not_exists( name: 'base - hide pending time on non pending states', object: 'Ticket', condition_saved: { 'custom.module': { operator: 'match all modules', value: [ 'CoreWorkflow::Custom::PendingTime', ], }, }, perform: { 'custom.module': { execute: ['CoreWorkflow::Custom::PendingTime'] }, }, changeable: false, created_by_id: 1, updated_by_id: 1, ) CoreWorkflow.create_if_not_exists( name: 'base - show secondary organization based on user', object: 'Ticket', condition_saved: { 'custom.module': { operator: 'match all modules', value: [ 'CoreWorkflow::Custom::SecondaryOrganization', ], }, }, perform: { 'custom.module': { execute: ['CoreWorkflow::Custom::SecondaryOrganization'] }, }, changeable: false, created_by_id: 1, updated_by_id: 1, ) CoreWorkflow.create_if_not_exists( name: 'base - admin sla options', object: 'Sla', condition_saved: { 'custom.module': { operator: 'match all modules', value: [ 'CoreWorkflow::Custom::AdminSla', ], }, }, perform: { 'custom.module': { execute: ['CoreWorkflow::Custom::AdminSla'] }, }, changeable: false, created_by_id: 1, updated_by_id: 1, ) CoreWorkflow.create_if_not_exists( name: 'base - core workflow', object: 'CoreWorkflow', condition_saved: { 'custom.module': { operator: 'match all modules', value: [ 'CoreWorkflow::Custom::AdminCoreWorkflow', ], }, }, perform: { 'custom.module': { execute: ['CoreWorkflow::Custom::AdminCoreWorkflow'] }, }, changeable: false, created_by_id: 1, updated_by_id: 1, ) CoreWorkflow.create_if_not_exists( name: 'base - show reopen_time_in_days', object: 'Group', condition_saved: {}, condition_selected: { 'group.follow_up_possible'=>{ 'operator' => 'is', 'value' => ['new_ticket_after_certain_time'] } }, perform: { 'group.reopen_time_in_days'=>{ 'operator' => 'show', 'show' => 'true' } }, preferences: { 'screen'=>%w[create edit] }, changeable: false, active: true, created_by_id: 1, updated_by_id: 1, ) CoreWorkflow.create_if_not_exists( name: 'base - ticket duplicate detection with same attributes', object: 'Ticket', condition_saved: { 'custom.module': { operator: 'match all modules', value: [ 'CoreWorkflow::Custom::TicketDuplicateDetection', ], }, }, perform: { 'custom.module': { execute: ['CoreWorkflow::Custom::TicketDuplicateDetection'] }, }, changeable: false, created_by_id: 1, updated_by_id: 1, ) CoreWorkflow.create_if_not_exists( name: 'base - ticket time accouting check', object: 'Ticket', condition_saved: { 'custom.module': { operator: 'match all modules', value: [ 'CoreWorkflow::Custom::TicketTimeAccountingCheck', ], }, }, perform: { 'custom.module': { execute: ['CoreWorkflow::Custom::TicketTimeAccountingCheck'] }, }, changeable: false, priority: 99_999, created_by_id: 1, updated_by_id: 1, ) CoreWorkflow.create_if_not_exists( name: 'base - remove current and child groups from parent id', object: 'Group', condition_saved: { 'custom.module': { operator: 'match all modules', value: [ 'CoreWorkflow::Custom::AdminGroupParentId', ], }, }, perform: { 'custom.module': { execute: ['CoreWorkflow::Custom::AdminGroupParentId'] }, }, changeable: false, created_by_id: 1, updated_by_id: 1, ) CoreWorkflow.create_if_not_exists( name: 'base - show group list for agents', condition_saved: { 'custom.module': { operator: 'match all modules', value: [ 'CoreWorkflow::Custom::AdminShowGroupListForAgents', ], }, }, perform: { 'custom.module': { execute: ['CoreWorkflow::Custom::AdminShowGroupListForAgents'] }, }, changeable: false, created_by_id: 1, updated_by_id: 1, )