# Copyright (C) 2012-2024 Zammad Foundation, https://zammad-foundation.org/ class Service::Ticket::Update < Service::BaseWithCurrentUser include Service::Concerns::HandlesCoreWorkflow def execute(ticket:, ticket_data:) Pundit.authorize current_user, ticket, :update? set_core_workflow_information(ticket_data, ::Ticket, 'edit') article_data = ticket_data.delete(:article) ticket.with_lock do ticket.update!(ticket_data) create_article(ticket, article_data) end ticket end private def create_article(ticket, article_data) return if article_data.blank? preprocess_article_data! article_data Service::Ticket::Article::Create .new(current_user: current_user) .execute(article_data: article_data, ticket: ticket) end # Desktop UI supplies this data from frontend # Mobile UI leaves this processing for GraphQL def preprocess_article_data!(article_input) article_input[:from] = current_user.fullname end end