# encoding: utf-8 require 'test_helper' class TicketArticlesControllerTest < ActionDispatch::IntegrationTest setup do # set accept header @headers = { 'ACCEPT' => 'application/json', 'CONTENT_TYPE' => 'application/json' } # create agent roles = Role.where(name: %w(Admin Agent)) groups = Group.all UserInfo.current_user_id = 1 @admin = User.create_or_update( login: 'tickets-admin', firstname: 'Tickets', lastname: 'Admin', email: 'tickets-admin@example.com', password: 'adminpw', active: true, roles: roles, groups: groups, ) # create agent roles = Role.where(name: 'Agent') @agent = User.create_or_update( login: 'tickets-agent@example.com', firstname: 'Tickets', lastname: 'Agent', email: 'tickets-agent@example.com', password: 'agentpw', active: true, roles: roles, groups: groups, ) # create customer without org roles = Role.where(name: 'Customer') @customer_without_org = User.create_or_update( login: 'tickets-customer1@example.com', firstname: 'Tickets', lastname: 'Customer1', email: 'tickets-customer1@example.com', password: 'customer1pw', active: true, roles: roles, ) end test '01.01 ticket create with agent and articles' do credentials = ActionController::HttpAuthentication::Basic.encode_credentials('tickets-agent@example.com', 'agentpw') params = { title: 'a new ticket #1', group: 'Users', customer_id: @customer_without_org.id, article: { body: 'some body', } } post '/api/v1/tickets', params.to_json, @headers.merge('Authorization' => credentials) assert_response(201) result = JSON.parse(@response.body) params = { ticket_id: result['id'], content_type: 'text/plain', # or text/html body: 'some body', type: 'note', } post '/api/v1/ticket_articles', params.to_json, @headers.merge('Authorization' => credentials) assert_response(201) result = JSON.parse(@response.body) assert_equal(Hash, result.class) assert_equal(nil, result['subject']) assert_equal('some body', result['body']) assert_equal('text/plain', result['content_type']) assert_equal(@agent.id, result['updated_by_id']) assert_equal(@agent.id, result['created_by_id']) ticket = Ticket.find(result['ticket_id']) assert_equal(2, ticket.articles.count) assert_equal(0, ticket.articles[0].attachments.count) assert_equal(0, ticket.articles[1].attachments.count) params = { ticket_id: result['ticket_id'], content_type: 'text/html', # or text/html body: 'some body Red dot', type: 'note', } post '/api/v1/ticket_articles', params.to_json, @headers.merge('Authorization' => credentials) assert_response(201) result = JSON.parse(@response.body) assert_equal(Hash, result.class) assert_equal(nil, result['subject']) assert_no_match(/some body Red dot 'some_file.txt', 'data' => 'dGVzdCAxMjM=', 'mime-type' => 'text/plain', ], } post '/api/v1/ticket_articles', params.to_json, @headers.merge('Authorization' => credentials) assert_response(201) result = JSON.parse(@response.body) assert_equal(Hash, result.class) assert_equal(nil, result['subject']) assert_equal('some body', result['body']) assert_equal('text/html', result['content_type']) assert_equal(@agent.id, result['updated_by_id']) assert_equal(@agent.id, result['created_by_id']) assert_equal(4, ticket.articles.count) assert_equal(0, ticket.articles[0].attachments.count) assert_equal(0, ticket.articles[1].attachments.count) assert_equal(1, ticket.articles[2].attachments.count) assert_equal(1, ticket.articles[3].attachments.count) get "/api/v1/ticket_articles/#{result['id']}?expand=true", {}.to_json, @headers.merge('Authorization' => credentials) assert_response(200) result = JSON.parse(@response.body) assert_equal(Hash, result.class) assert_equal(1, result['attachments'].count) assert(result['attachments'][0]['id']) assert_equal('some_file.txt', result['attachments'][0]['filename']) assert_equal('8', result['attachments'][0]['size']) assert_equal('text/plain', result['attachments'][0]['preferences']['Mime-Type']) end test '02.01 ticket create with customer and articles' do credentials = ActionController::HttpAuthentication::Basic.encode_credentials('tickets-customer1@example.com', 'customer1pw') params = { title: 'a new ticket #2', group: 'Users', article: { body: 'some body', } } post '/api/v1/tickets', params.to_json, @headers.merge('Authorization' => credentials) assert_response(201) result = JSON.parse(@response.body) params = { ticket_id: result['id'], content_type: 'text/plain', # or text/html body: 'some body', type: 'note', } post '/api/v1/ticket_articles', params.to_json, @headers.merge('Authorization' => credentials) assert_response(201) result = JSON.parse(@response.body) assert_equal(Hash, result.class) assert_equal(nil, result['subject']) assert_equal('some body', result['body']) assert_equal('text/plain', result['content_type']) assert_equal(@customer_without_org.id, result['updated_by_id']) assert_equal(@customer_without_org.id, result['created_by_id']) ticket = Ticket.find(result['ticket_id']) assert_equal(2, ticket.articles.count) assert_equal('Customer', ticket.articles[1].sender.name) assert_equal(0, ticket.articles[0].attachments.count) assert_equal(0, ticket.articles[1].attachments.count) params = { ticket_id: result['ticket_id'], content_type: 'text/plain', # or text/html body: 'some body', sender: 'Agent', type: 'note', } post '/api/v1/ticket_articles', params.to_json, @headers.merge('Authorization' => credentials) assert_response(201) result = JSON.parse(@response.body) assert_equal(Hash, result.class) assert_equal(nil, result['subject']) assert_equal('some body', result['body']) assert_equal('text/plain', result['content_type']) assert_equal(@customer_without_org.id, result['updated_by_id']) assert_equal(@customer_without_org.id, result['created_by_id']) ticket = Ticket.find(result['ticket_id']) assert_equal(3, ticket.articles.count) assert_equal('Customer', ticket.articles[2].sender.name) assert_equal(false, ticket.articles[2].internal) assert_equal(0, ticket.articles[0].attachments.count) assert_equal(0, ticket.articles[1].attachments.count) assert_equal(0, ticket.articles[2].attachments.count) params = { ticket_id: result['ticket_id'], content_type: 'text/plain', # or text/html body: 'some body 2', sender: 'Agent', type: 'note', internal: true, } post '/api/v1/ticket_articles', params.to_json, @headers.merge('Authorization' => credentials) assert_response(201) result = JSON.parse(@response.body) assert_equal(Hash, result.class) assert_equal(nil, result['subject']) assert_equal('some body 2', result['body']) assert_equal('text/plain', result['content_type']) assert_equal(@customer_without_org.id, result['updated_by_id']) assert_equal(@customer_without_org.id, result['created_by_id']) ticket = Ticket.find(result['ticket_id']) assert_equal(4, ticket.articles.count) assert_equal('Customer', ticket.articles[3].sender.name) assert_equal(false, ticket.articles[3].internal) assert_equal(0, ticket.articles[0].attachments.count) assert_equal(0, ticket.articles[1].attachments.count) assert_equal(0, ticket.articles[2].attachments.count) assert_equal(0, ticket.articles[3].attachments.count) # add internal article article = Ticket::Article.create( ticket_id: ticket.id, from: 'some_sender@example.com', to: 'some_recipient@example.com', subject: 'some subject', message_id: 'some@id', body: 'some message 123', internal: true, sender: Ticket::Article::Sender.find_by(name: 'Agent'), type: Ticket::Article::Type.find_by(name: 'note'), updated_by_id: 1, created_by_id: 1, ) assert_equal(5, ticket.articles.count) assert_equal('Agent', ticket.articles[4].sender.name) assert_equal(1, ticket.articles[4].updated_by_id) assert_equal(1, ticket.articles[4].created_by_id) assert_equal(0, ticket.articles[0].attachments.count) assert_equal(0, ticket.articles[1].attachments.count) assert_equal(0, ticket.articles[2].attachments.count) assert_equal(0, ticket.articles[3].attachments.count) assert_equal(0, ticket.articles[4].attachments.count) get "/api/v1/ticket_articles/#{article.id}", {}.to_json, @headers.merge('Authorization' => credentials) assert_response(401) result = JSON.parse(@response.body) assert_equal(Hash, result.class) assert_equal('Not authorized', result['error']) put "/api/v1/ticket_articles/#{article.id}", { internal: false }.to_json, @headers.merge('Authorization' => credentials) assert_response(401) result = JSON.parse(@response.body) assert_equal(Hash, result.class) assert_equal('Not authorized', result['error']) end end