# Copyright (C) 2012-2024 Zammad Foundation, https://zammad-foundation.org/ class Whatsapp::Webhook::Message::Media < Whatsapp::Webhook::Message private def attachment? true end def body message[:caption].present? ? "
#{message[:caption]}
" : '' end def content_type 'text/html' end def attachment media = Whatsapp::Incoming::Media.new(access_token: @channel.options[:access_token]) data, mime_type = media.download(media_id: message[:id]) filename = message[:filename].presence || "#{ticket.number}-#{message[:id]}.#{Whatsapp.file_suffix(mime_type:)}" [data, filename, mime_type] end def article_preferences preferences = { media_id: message[:id], } if message[:filename].present? preferences[:filename] = message[:filename] end super.merge(preferences) end end