# #{ticket.title}
_<#{config.http_type}://#{config.fqdn}/#ticket/zoom/#{ticket.id}|Ticket##{ticket.number}>: Reminder reached!_
A ticket needs attention: reminder reached for (#{ticket.title}) with customer "*#{ticket.customer.longname}*".

<% if @objects[:article] %>
#{article.body_as_text}
<% end %>