# #{ticket.title} _<#{config.http_type}://#{config.fqdn}/#ticket/zoom/#{ticket.id}|Tiketti##{ticket.number}>: Eskaloitu #{ticket.escalation_at}_ Tiketti (#{ticket.title}) asiakkaalta "#{ticket.customer.longname}" on eskaloitu "#{ticket.escalation_at}"! <% if @objects[:article] %> #{article.body_as_text} <% end %>