# #{ticket.title} _<#{config.http_type}://#{config.fqdn}/#ticket/zoom/#{ticket.id}|Ticket##{ticket.number}>: Created by #{current_user.longname} at #{ticket.updated_at}_ * Group: #{ticket.group.name} * Owner: #{ticket.owner.fullname} * State: #{t(ticket.state.name)} <% if @objects[:article] %> #{article.body_as_text} <% end %>