Updated ticket article (#{ticket.title})
Hi #{recipient.firstname},

<%= @objects[:article].preferences.dig('whatsapp', 'reaction', 'author') %> reacted with a <%= @objects[:article].preferences.dig('whatsapp', 'reaction', 'emoji') %> to message from #{article.created_by.fullname}:

<% if @objects[:article] %>
#{article.body_as_html}
<% end %>
View this in #{config.product_name}