# Copyright (C) 2012-2024 Zammad Foundation, https://zammad-foundation.org/ require 'rails_helper' RSpec.describe Ticket::Article::AddsMetadataGeneral do context 'when Agent creates Article' do shared_examples 'not including email in from' do |factory| subject(:article) { create(:ticket_article, factory, ticket: ticket, created_by_id: agent.id, updated_by_id: agent.id) } let(:ticket) { create(:ticket) } let!(:agent) { create(:agent, groups: [ticket.group]) } it "doesn't include email in from" do expect(article.from).not_to include agent.email end end it_behaves_like 'not including email in from', :outbound_phone it_behaves_like 'not including email in from', :outbound_web context 'when as Customer' do subject(:article) { create(:ticket_article, :inbound_phone, ticket: ticket) } let(:agent) { create(:agent) } let(:ticket) { create(:ticket, customer_id: agent.id) } it 'includes email in from' do expect(article.from).not_to include agent.email end end end context 'when Agent-Customer in shared organization creates Article' do let(:organization) { create(:organization, shared: true) } let(:agent_a) { create(:agent_and_customer, organization: organization) } let(:agent_b) { create(:agent_and_customer, organization: organization) } let(:group) { create(:group) } let(:ticket) { create(:ticket, group: group, owner: agent_a, customer: agent_b) } before do [agent_a, agent_b].each do |elem| elem.user_groups.create group: group, access: 'create' end end it '#origin_by is set correctly', current_user_id: -> { agent_a.id } do article = create(:ticket_article, :inbound_web, ticket: ticket) expect(article.origin_by).to be_nil end end context 'when Customer creates Article', current_user_id: -> { customer.id } do let(:ticket) { create(:ticket, customer:) } let(:article) { create(:ticket_article, :inbound_web, ticket:) } context 'when customer has email address' do let(:customer) { create(:customer) } it '#from is set correctly to customer full name and email' do # Names with Umlauts trigger quoting of the name, accept both variants. expect(article.from).to eq("#{customer.fullname} <#{customer.email}>").or(eq("\"#{customer.fullname}\" <#{customer.email}>")) end end context 'when customer has no email address' do let(:customer) { create(:customer, email: nil) } it '#from is set correctly to customer full name' do expect(article.from).to eq(customer.fullname) end end end end