# Copyright (C) 2012-2014 Zammad Foundation, http://zammad-foundation.org/ module Ticket::Number::Increment extend self def generate # get config config = Setting.get('ticket_number_increment') # read counter min_digs = config[:min_size] || 4; counter_increment = nil Ticket::Counter.transaction do counter = Ticket::Counter.where( :generator => 'Increment' ).lock(true).first if !counter counter = Ticket::Counter.new( :generator => 'Increment', :content => '0' ) end counter_increment = counter.content.to_i # increase counter counter_increment += 1 # store new counter value counter.content = counter_increment.to_s counter.save end # fill up number counter if config[:checksum] min_digs = min_digs.to_i - 1 end fillup = Setting.get('system_id') || '1' ( 1..100 ).each do |i| if ( fillup.length.to_i + counter_increment.to_s.length.to_i ) < min_digs.to_i fillup = fillup + '0' end end number = fillup.to_s + counter_increment.to_s # calculate a checksum # The algorithm to calculate the checksum is derived from the one # Deutsche Bundesbahn (german railway company) uses for calculation # of the check digit of their vehikel numbering. # The checksum is calculated by alternately multiplying the digits # with 1 and 2 and adding the resulsts from left to right of the # vehikel number. The modulus to 10 of this sum is substracted from # 10. See: http://www.pruefziffernberechnung.de/F/Fahrzeugnummer.shtml # (german) if config[:checksum] chksum = 0 mult = 1 (1..number.length).each do |i| digit = number.to_s[i, 1] chksum = chksum + ( mult * digit.to_i ) mult += 1 if mult == 3 mult = 1 end end chksum %= 10 chksum = 10 - chksum if chksum == 10 chksum = 1 end number += chksum.to_s end return number end def check(string) # get config system_id = Setting.get('system_id') || '' ticket_hook = Setting.get('ticket_hook') ticket_hook_divider = Setting.get('ticket_hook_divider') || '' ticket = nil # probe format if string =~ /#{ticket_hook}#{ticket_hook_divider}(#{system_id}\d{2,48})/i then ticket = Ticket.where( :number => $1 ).first elsif string =~ /#{ticket_hook}\s{0,2}(#{system_id}\d{2,48})/i then ticket = Ticket.where( :number => $1 ).first end return ticket end end