# Copyright (C) 2012-2024 Zammad Foundation, https://zammad-foundation.org/ class Sessions::Event::ChatAgentState < Sessions::Event::ChatBase =begin a agent triggers its own chat availability state payload { event: 'chat_agent_state', data: { active: true, # true|false }, } return is sent as message back to peer =end def run return super if super # check if user has permissions return if !permission_check('chat.agent', 'chat') update_state { event: 'chat_agent_state', data: { state: 'ok', active: @payload['data']['active'], }, } end private def update_state chat_user = User.lookup(id: @session['id']) return if !Chat::Agent.state(@session['id'], @payload['data']['active']) chat_ids = Chat.agent_active_chat_ids(chat_user) # broadcast new state to agents Chat.broadcast_agent_state_update(chat_ids, @session['id']) end end