# Copyright (C) 2012-2024 Zammad Foundation, https://zammad-foundation.org/ module Import module OTRS module ArticleCustomerFactory extend Import::Factory def skip?(record, *_args) return true if record['SenderType'] != 'customer' return true if create_by_id(record) != 1 return true if record['From'].blank? false end private def create_by_id(record) return record['CreatedBy'].to_i if record['CreatedBy'].present? record['CreateBy'].to_i end end end end