# Copyright (C) 2012-2024 Zammad Foundation, https://zammad-foundation.org/ require 'rails_helper' RSpec.describe 'Search', authenticated_as: :authenticate, searchindex: true, type: :system do let(:group_1) { create(:group) } let(:group_2) { create(:group) } let(:macro_without_group) { create(:macro) } let(:macro_group1) { create(:macro, groups: [group_1]) } let(:macro_group2) { create(:macro, groups: [group_2]) } let!(:ticket_1) { create(:ticket, title: 'Testing Ticket 1', group: group_1) } let!(:ticket_2) { create(:ticket, title: 'Testing Ticket 2', group: group_2) } let(:note) { 'Test note' } let(:authenticate_user) { true } let(:before_authenticate) { nil } def authenticate ticket_1 && ticket_2 macro_without_group && macro_group1 && macro_group2 before_authenticate searchindex_model_reload([Ticket, Organization, User]) authenticate_user end before do visit '/' end it 'shows default widgets' do fill_in id: 'global-search', with: '"Welcome"' click_on 'Show Search Details' within '#navigation .tasks a[data-key=Search]' do expect(page).to have_content '"Welcome"' end end context 'with ticket search result' do let(:agent) { create(:agent, groups: Group.all) } let(:authenticate_user) { agent } before do fill_in id: 'global-search', with: 'Testing' click_on 'Show Search Details' find('[data-tab-content=Ticket]').click end context 'checkbox' do it 'has checkbox for each ticket records' do within '.detail-search table.table' do expect(page).to have_xpath(".//td[contains(@class, 'js-checkbox-field')]//input[@type='checkbox']", visible: :all, minimum: 2) end end it 'has select all checkbox' do within '.detail-search table.table' do expect(page).to have_xpath(".//th//input[@type='checkbox' and @name='bulk_all']", visible: :all, count: 1) end end it 'shows bulkform when checkbox is checked' do within '.detail-search table.table' do find("tr[data-id='#{ticket_1.id}']").check('bulk', allow_label_click: true) end expect(page).to have_css('.bulkAction.no-sidebar') expect(page).to have_no_selector('.bulkAction.no-sidebar.hide', visible: :all) end it 'shows bulkform when all checkbox is checked' do within '.detail-search table.table' do find('th.table-checkbox').check('bulk_all', allow_label_click: true) end expect(page).to have_css('.bulkAction.no-sidebar') expect(page).to have_no_selector('.bulkAction.no-sidebar.hide', visible: :all) end it 'hides bulkform when checkbox is unchecked' do within '.detail-search table.table' do find('th.table-checkbox').check('bulk_all', allow_label_click: true) all('.js-tableBody tr.item').each { |row| row.uncheck('bulk', allow_label_click: true) } end expect(page).to have_css('.bulkAction.no-sidebar.hide', visible: :hide) end end context 'with bulkform activated' do before do find('th.table-checkbox').check('bulk_all', allow_label_click: true) end it 'has group label' do within '.bulkAction .bulkAction-form' do expect(page).to have_content 'GROUP' end end it 'has owner label' do within '.bulkAction .bulkAction-form' do expect(page).to have_content 'OWNER' end end it 'has state label' do within '.bulkAction .bulkAction-form' do expect(page).to have_content 'STATE' end end it 'has priority label' do within '.bulkAction .bulkAction-form' do expect(page).to have_content 'PRIORITY' end end end context 'bulk note' do it 'adds note to selected ticket' do within :active_content do find("tr[data-id='#{ticket_1.id}']").check('bulk', allow_label_click: true) click '.js-confirm' find('.js-confirm-step textarea').fill_in with: note click '.js-submit' end expect do wait.until { ticket_1.articles.last&.body == note } end.not_to raise_error end end context 'with drag and drop' do context 'when checked tickets are dragged' do it 'shows the batch actions' do within(:active_content, '.main .table') do # get element to move element = page.find(:table_row, ticket_1.id).native click_and_hold(element) # move element a bit to display batch actions move_mouse_by(0, 5) # move mouse again to trigger the event for chrome move_mouse_by(0, 7) end expect(page).to have_css('.batch-overlay-circle--top.js-batch-macro-circle') .and(have_css('.batch-overlay-circle--bottom.js-batch-assign-circle')) end end end end context 'with ticket search result for macros bulk action' do let(:group_3) { create(:group) } let(:search_query) { 'Testing' } let!(:ticket_3) { create(:ticket, title: 'Testing Ticket 3', group: group_3) } let(:agent) { create(:agent, groups: Group.all) } before do fill_in id: 'global-search', with: search_query click_on 'Show Search Details' find('[data-tab-content=Ticket]').click await_empty_ajax_queue end describe 'group-dependent macros' do let(:authenticate_user) { agent } let(:before_authenticate) { ticket_3 } it 'shows only non-group macro when ticket does not match any group macros' do within(:active_content) do display_macro_batches ticket_3 expect(page).to have_selector(:macro_batch, macro_without_group.id) .and(have_no_selector(:macro_batch, macro_group1.id)) .and(have_no_selector(:macro_batch, macro_group2.id)) end end it 'shows non-group and matching group macros for matching ticket' do display_macro_batches ticket_1 within(:active_content) do expect(page).to have_selector(:macro_batch, macro_without_group.id) .and(have_selector(:macro_batch, macro_group1.id)) .and(have_no_selector(:macro_batch, macro_group2.id)) end end end describe 'when agent cannot change some of the tickets' do let(:authenticate_user) { agent } let(:before_authenticate) { agent.user_groups.create! group: ticket_3.group, access: 'read' } it 'show macros if agent cannot change selected tickets' do display_macro_batches ticket_1 within(:active_content) do expect(page).to have_no_text(%r{No macros available}i) .and(have_selector(:macro_batch, macro_without_group.id)) end end it 'show no macros if agent cannot change selected tickets' do display_macro_batches ticket_3 within(:active_content) do expect(page).to have_text(%r{No macros available}i) .and(have_text(%r{no change permission}i)) .and(have_no_selector(:macro_batch, macro_without_group.id)) end end end describe 'when user is agent-customer' do let(:agent_customer) { create(:agent_and_customer) } let(:authenticate_user) { agent_customer } let(:before_authenticate) do ticket_1.update!(customer: agent_customer) agent_customer .tap { |user| user.groups << group_2 } end it 'show no macros if the ticket is customer-like' do display_macro_batches ticket_1 within :active_content do expect(page).to have_text(%r{No macros available}i) .and(have_text(%r{no change permission}i)) .and(have_no_selector(:macro_batch, macro_without_group.id)) .and(have_no_selector(:macro_batch, macro_group1.id)) .and(have_no_selector(:macro_batch, macro_group2.id)) end end it 'show macros if tickets are only agent-like' do display_macro_batches ticket_2 within :active_content do expect(page).to have_no_text(%r{No macros available}i) .and(have_selector(:macro_batch, macro_without_group.id)) .and(have_no_selector(:macro_batch, macro_group1.id)) .and(have_selector(:macro_batch, macro_group2.id)) end end end describe 'when user is customer' do let(:customer) { create(:customer) } let(:authenticate_user) { customer } let(:before_authenticate) { ticket_1.update!(customer: customer) } it 'shows no overlay' do display_macro_batches ticket_1 within :active_content do expect(page).to have_no_selector('.batch-overlay-backdrop') end end end context 'with macro batch overlay' do shared_examples "adding 'small' class to macro element" do it 'adds a "small" class to the macro element' do display_macro_batches ticket_1 within(:active_content) do expect(page).to have_css('.batch-overlay-macro-entry.small') end end end shared_examples "not adding 'small' class to macro element" do it 'does not add a "small" class to the macro element' do display_macro_batches ticket_1 within(:active_content) do expect(page).to have_no_selector('.batch-overlay-macro-entry.small') end end end shared_examples 'showing all macros' do it 'shows all macros' do display_macro_batches ticket_1 within(:active_content) do expect(page).to have_css('.batch-overlay-macro-entry', count: all) end end end shared_examples 'showing some macros' do |count| it 'shows all macros' do display_macro_batches ticket_1 within(:active_content) do expect(page).to have_css('.batch-overlay-macro-entry', count: count) end end end let(:authenticate_user) { agent } let(:before_authenticate) { Macro.destroy_all && create_list(:macro, all) } context 'with few macros' do let(:all) { 15 } context 'when on large screen', screen_size: :desktop do it_behaves_like 'showing all macros' it_behaves_like "not adding 'small' class to macro element" end context 'when on small screen', screen_size: :tablet do it_behaves_like 'showing all macros' it_behaves_like "not adding 'small' class to macro element" end end context 'with many macros' do let(:all) { 50 } context 'when on large screen', screen_size: :desktop do it_behaves_like 'showing some macros', 32 end context 'when on small screen', screen_size: :tablet do it_behaves_like 'showing some macros', 24 it_behaves_like "adding 'small' class to macro element" end end end end context 'Organization members' do let(:organization) { create(:organization) } let(:members) { organization.members.reorder(id: :asc) } let(:before_authenticate) { create_list(:customer, 50, organization: organization) } before do fill_in id: 'global-search', with: organization.name.to_s end it 'shows only first 10 members' do expect(page).to have_text(organization.name) popover_on_hover(first('a.nav-tab.organization')) expect(page).to have_text(members[9].fullname, wait: 30) expect(page).to have_no_text(members[10].fullname) end end context 'inactive user and organizations' do before do create(:organization, name: 'Example Inc.', active: true) create(:organization, name: 'Example Inactive Inc.', active: false) create(:customer, firstname: 'Firstname', lastname: 'Active', active: true) create(:customer, firstname: 'Firstname', lastname: 'Inactive', active: false) searchindex_model_reload([User, Organization]) end it 'check that inactive organizations are marked correctly' do fill_in id: 'global-search', with: '"Example"' expect(page).to have_css('.nav-tab--search.organization', minimum: 2) expect(page).to have_css('.nav-tab--search.organization.is-inactive', count: 1) end it 'check that inactive users are marked correctly' do fill_in id: 'global-search', with: '"Firstname"' expect(page).to have_css('.nav-tab--search.user', minimum: 2) expect(page).to have_css('.nav-tab--search.user.is-inactive', count: 1) end it 'check that inactive users are also marked in the popover for the quick search result' do fill_in id: 'global-search', with: '"Firstname"' popover_on_hover(find('.nav-tab--search.user.is-inactive')) expect(page).to have_css('.popover-title .is-inactive', count: 1) end end describe 'Search is not triggered/updated if url of search is updated new search item or new search is triggered via global search #3873' do let(:agent) { create(:agent, groups: Group.all) } let(:authenticate_user) { agent } context 'when search changed via input box' do before do visit '#search' end it 'does switch search results properly' do page.find('.js-search').fill_in(with: '"Testing Ticket 1"') expect(page.find('.js-tableBody')).to have_text('Testing Ticket 1') expect(page.find('.js-tableBody')).to have_no_text('Testing Ticket 2') expect(current_url).to include('Testing%20Ticket%201') # switch by global search page.find('.js-search').fill_in(with: '"Testing Ticket 2"', fill_options: { clear: :backspace }) expect(page.find('.js-tableBody')).to have_text('Testing Ticket 2') expect(page.find('.js-tableBody')).to have_no_text('Testing Ticket 1') expect(current_url).to include('Testing%20Ticket%202') end end context 'when search changed via global search' do before do fill_in id: 'global-search', with: '"Testing Ticket 1"' click_on 'Show Search Details' end it 'does switch search results properly' do expect(page.find('.js-tableBody')).to have_text('Testing Ticket 1') expect(page.find('.js-tableBody')).to have_no_text('Testing Ticket 2') expect(current_url).to include('Testing%20Ticket%201') # switch by global search fill_in id: 'global-search', with: '"Testing Ticket 2"' click_on 'Show Search Details' expect(page.find('.js-tableBody')).to have_text('Testing Ticket 2') expect(page.find('.js-tableBody')).to have_no_text('Testing Ticket 1') expect(current_url).to include('Testing%20Ticket%202') end end context 'when search is changed via url' do before do visit '#search/"Testing Ticket 1"' end it 'does switch search results properly' do expect(page.find('.js-tableBody')).to have_text('Testing Ticket 1') expect(page.find('.js-tableBody')).to have_no_text('Testing Ticket 2') expect(current_url).to include('Testing%20Ticket%201') # switch by url visit '#search/"Testing Ticket 2"' expect(page.find('.js-tableBody')).to have_text('Testing Ticket 2') expect(page.find('.js-tableBody')).to have_no_text('Testing Ticket 1') expect(current_url).to include('Testing%20Ticket%202') end end end context 'Assign user to multiple organizations #1573' do let(:organizations) { create_list(:organization, 20) } let(:customer) { create(:customer, organization: organizations[0], organizations: organizations[1..]) } context 'when agent' do let(:authenticate_user) { true } let(:before_authenticate) { customer } before do fill_in id: 'global-search', with: customer.firstname.to_s end it 'shows only first 3 organizations' do expect(page).to have_text(customer.firstname) popover_on_hover(first('a.nav-tab.user')) within '.popover' do expect(page).to have_text(organizations[2].name, wait: 30) expect(page).to have_no_text(organizations[10].name) end end end context 'when customer' do let(:authenticate_user) { customer } before do fill_in id: 'global-search', with: organizations[0].name.to_s end it 'does not show any organizations in global search because only agents have access to it' do within '.global-search-result' do expect(page).to have_no_text(organizations[0].name) end end end end describe 'Searches display all groups and owners on bulk selections #4054' do let(:group_1) { create(:group) } let(:group_2) { create(:group) } let(:agent_1) { create(:agent, groups: [group_1]) } let(:agent_2) { create(:agent, groups: [group_2]) } let(:agent_all) { create(:agent, groups: [group_1, group_2]) } let!(:ticket_1) { create(:ticket, group: group_1, title: '4054 group 1') } let!(:ticket_2) { create(:ticket, group: group_2, title: '4054 group 2') } let(:before_authenticate) { agent_1 && agent_2 && agent_all } let(:authenticate_user) { agent_all } def click_ticket(ticket) page.find(".js-tableBody tr.item[data-id='#{ticket.id}'] td.js-checkbox-field").click end def check_owner_agent1_shown expect(page).to have_select('owner_id', text: agent_1.fullname) expect(page).to have_no_select('owner_id', text: agent_2.fullname) end def check_owner_agent2_shown expect(page).to have_no_select('owner_id', text: agent_1.fullname) expect(page).to have_select('owner_id', text: agent_2.fullname) end def check_owner_field click_ticket(ticket_1) check_owner_agent1_shown click_ticket(ticket_1) click_ticket(ticket_2) check_owner_agent2_shown end context 'when search is used' do before do visit '#search/4054' end it 'does not show the bulk action when opening view' do expect(page).to have_text(ticket_1.title) expect(page).to have_text(ticket_2.title) expect(page).to have_no_css('.bulkAction select[name=owner_id]') end it 'does show the correct owner selection for each bulk action' do check_owner_field end end context 'when ticket overview is used' do before do visit '#ticket/view/all_unassigned' end it 'does not show the bulk action when opening view' do expect(page).to have_text(ticket_1.title) expect(page).to have_text(ticket_2.title) expect(page).to have_no_css('.bulkAction select[name=owner_id]') end it 'does show the correct owner selection for each bulk action' do check_owner_field end end end # https://github.com/zammad/zammad/issues/4264 describe 'Keeps selected sorting' do before do fill_in id: 'global-search', with: 'Nico' click_on 'Show Search Details' find('.table-column-title', text: 'TITLE').click end it 'when switching to other taskbar keep sorting' do visit "ticket/zoom/#{Ticket.first.id}" click_on 'Nico' within('.table-column-head', text: 'TITLE') do expect(page).to have_css('.table-sort-arrow') end end it 'when switching to other search tab keep sorting' do within :active_content do find('.js-tab', text: 'User').click find('.js-tab', text: 'Ticket').click end # no need to wait for rerender in this case within('.table-column-head', text: 'TITLE') do expect(page).to have_css('.table-sort-arrow') end end it 'when changing search query clear sorting' do within :active_content do find('.js-search').fill_in with: 'Nicole' end within('.table-column-head', text: 'TITLE') do expect(page).to have_no_css('.table-sort-arrow') end end it 'when changing search query after navigation away-and-back clear sorting' do visit "ticket/zoom/#{Ticket.first.id}" click_on 'Nico' within :active_content do find('.js-search').fill_in with: 'Nicole' end within('.table-column-head', text: 'TITLE') do expect(page).to have_no_css('.table-sort-arrow') end end end describe 'Admin user can not find user or organization in the search bar #4574' do let(:admin) { create(:admin_only) } let(:agent) { create(:agent, groups: [Group.first]) } let(:organization) { create(:organization, name: SecureRandom.uuid) } let(:customer) { create(:customer, organization: organization, firstname: SecureRandom.uuid) } let(:ticket) { create(:ticket, title: SecureRandom.uuid, customer: customer, group: Group.first) } before do visit '#dashboard' end context 'when customer' do let(:before_authenticate) { organization && customer && ticket } let(:authenticate_user) { customer } it 'does find the ticket' do fill_in id: 'global-search', with: ticket.title expect(page.find('.global-search-menu')).to have_content(ticket.title) end it 'does not find the customer' do fill_in id: 'global-search', with: customer.firstname expect(page.find('.global-search-menu')).to have_no_content(customer.firstname) end it 'does not find the organization' do fill_in id: 'global-search', with: organization.name expect(page.find('.global-search-menu')).to have_no_content(organization.name) end end context 'when agent' do let(:before_authenticate) { organization && customer && ticket } let(:authenticate_user) { agent } it 'does find the ticket' do fill_in id: 'global-search', with: ticket.title expect(page.find('.global-search-menu')).to have_content(ticket.title) end it 'does find the customer' do fill_in id: 'global-search', with: customer.firstname expect(page.find('.global-search-menu')).to have_content(customer.firstname) end it 'does find the organization' do fill_in id: 'global-search', with: organization.name expect(page.find('.global-search-menu')).to have_content(organization.name) end end context 'when admin only' do let(:authenticate_user) { admin } let(:before_authenticate) { organization && customer && ticket } it 'does not find the ticket' do fill_in id: 'global-search', with: ticket.title expect(page.find('.global-search-menu')).to have_no_content(ticket.title) end it 'does find the customer' do fill_in id: 'global-search', with: customer.firstname expect(page.find('.global-search-menu')).to have_content(customer.firstname) end it 'does find the organization' do fill_in id: 'global-search', with: organization.name expect(page.find('.global-search-menu')).to have_content(organization.name) end end end describe 'popover closes when item is opened' do let(:agent) { create(:agent, groups: Group.all) } let(:authenticate_user) { agent } before do fill_in id: 'global-search', with: 'Testing' end it 'closes popover when item is clicked' do elem = first('a.nav-tab.ticket-popover') popover_on_hover(elem) expect(page).to have_css('.popover') elem.click expect(page).to have_no_css('.popover') end it 'closes popover when item is opened via keyboard' do first('a.nav-tab.ticket-popover') # ensure search results are visible send_keys(:down) # go to detailed search send_keys(:down) # go to first ticket expect(page).to have_css('.popover') send_keys(:enter) # open expect(page).to have_no_css('.popover') end end end