# Copyright (C) 2012-2024 Zammad Foundation, https://zammad-foundation.org/ RSpec.shared_context 'with report examples' do before do |example| next if !example.metadata[:searchindex] ticket_1 ticket_2 ticket_3 ticket_4 ticket_5 ticket_6 ticket_7 ticket_8 ticket_9 ticket_after_72h ticket_before_40d searchindex_model_reload([Ticket]) end let(:group_1) { Group.lookup(name: 'Users') } let(:group_2) { create(:group) } let(:customer) { User.lookup(email: 'nicole.braun@zammad.org') } let(:ticket_1) do travel_to DateTime.new 2015, 10, 28, 9, 30 ticket = create(:ticket, group: group_2, customer: customer, state_name: 'new', priority_name: '2 normal') ticket.tag_add('aaa', 1) ticket.tag_add('bbb', 1) create(:ticket_article, :inbound_email, ticket: ticket) travel 5.hours ticket.update! group: group_1 travel_back ticket end let(:ticket_2) do travel_to DateTime.new 2015, 10, 28, 9, 30, 1 ticket = create(:ticket, group: group_1, customer: customer, state_name: 'new', priority_name: '2 normal') ticket.tag_add('aaa', 1) create(:ticket_article, :inbound_email, ticket: ticket) travel 5.hours - 1.second ticket.update! group: group_2 travel_back ticket end let(:ticket_3) do travel_to DateTime.new 2015, 10, 28, 10, 30 ticket = create(:ticket, group: group_1, customer: customer, state_name: 'open', priority_name: '3 high') create(:ticket_article, :inbound_email, ticket: ticket) travel_back ticket end let(:ticket_4) do travel_to DateTime.new 2015, 10, 28, 10, 30, 1 ticket = create(:ticket, group: group_1, customer: customer, state_name: 'closed', priority_name: '2 normal', close_at: (1.hour - 1.second).from_now) create(:ticket_article, :inbound_email, ticket: ticket) travel_back ticket end let(:ticket_5) do travel_to DateTime.new 2015, 10, 28, 11, 30 ticket = create(:ticket, group: group_1, customer: customer, state_name: 'closed', priority_name: '3 high', close_at: 10.minutes.from_now) ticket.tag_add('bbb', 1) create(:ticket_article, :outbound_email, ticket: ticket) ticket.update! state: Ticket::State.lookup(name: 'open') travel 3.hours travel_back ticket end let(:ticket_6) do travel_to DateTime.new 2015, 10, 31, 12, 30 ticket = create(:ticket, group: group_1, customer: customer, state_name: 'closed', priority_name: '2 normal', close_at: 5.minutes.from_now) create(:ticket_article, :outbound_email, ticket: ticket) travel_back ticket end let(:ticket_7) do travel_to DateTime.new 2015, 11, 1, 12, 30 ticket = create(:ticket, group: group_1, customer: customer, state_name: 'closed', priority_name: '2 normal', close_at: Time.zone.now) create(:ticket_article, :inbound_email, ticket: ticket) travel_back ticket end let(:ticket_8) do travel_to DateTime.new 2015, 11, 2, 12, 30 ticket = create(:ticket, group: group_1, customer: customer, state_name: 'open', priority_name: '2 normal', close_at: Time.zone.now) create(:ticket_article, :inbound_email, ticket: ticket) travel 10.minutes ticket.update!(state: Ticket::State.lookup(name: 'merged')) travel_back ticket end let(:ticket_9) do travel_to DateTime.new 2037, 11, 2, 12, 30 ticket = create(:ticket, group: group_1, customer: customer, state_name: 'merged', priority_name: '2 normal', close_at: Time.zone.now) create(:ticket_article, :inbound_email, ticket: ticket) travel 10.minutes ticket.update!(state: Ticket::State.lookup(name: 'merged')) travel_back ticket end let(:ticket_after_72h) do travel 72.hours do ticket = create(:ticket, group: group_1, customer: customer, state_name: 'closed', priority_name: '2 normal', close_at: 5.minutes.from_now) create(:ticket_article, :outbound_email, ticket: ticket) ticket end end let(:ticket_before_40d) do travel(-40.days) do ticket = create(:ticket, group: group_1, customer: customer, state_name: 'closed', priority_name: '2 normal', close_at: 5.minutes.from_now) create(:ticket_article, :outbound_email, ticket: ticket) ticket end end matcher :match_tickets do match do if expected_tickets.blank? actual_ticket_ids.blank? else # GenericTime returns string ids :o actual_ticket_ids.map(&:to_i) == expected_tickets.map(&:id) end end def expected_tickets Array(expected) end def actual_ticket_ids actual[:ticket_ids] end end end