# Copyright (C) 2012-2024 Zammad Foundation, https://zammad-foundation.org/ class ChatLeaveJob < ApplicationJob def perform(chat_session_id, client_id, session) # check if customer has permanently left the conversation chat_session = Chat::Session.find_by(id: chat_session_id) return if !chat_session return if chat_session.recipients_active? chat_session.state = 'closed' chat_session.save realname = 'Anonymous' # if it is a agent session, use the realname if the agent for close message if session && session['id'] && chat_session.user_id agent_user = chat_session.agent_user if agent_user[:name] realname = agent_user[:name] end end # notify participants message = { event: 'chat_session_left', data: { realname: realname, session_id: chat_session.session_id, }, } chat_session.send_to_recipients(message, client_id) Chat.broadcast_agent_state_update([chat_session.chat_id]) end end