Dominik Klein
|
e054d6ca79
Maintenance: Update copyright information.
|
11 months ago |
Mantas
|
70aa99ca4e
Fixes #4353 - SLA is not recalculated when SLA is deactivated
|
1 year ago |
Florian Liebe
|
9dfc232536
Maintenance: Update copyright information.
|
1 year ago |
Florian Liebe
|
5074f76f37
Maintenance: Enable RSpec/AlignLeftLetBrace cop
|
2 years ago |
Martin Gruner
|
24c3bdfd87
Maintenance: Update copyright header.
|
3 years ago |
Mantas Masalskis
|
c7f7af1199
Fixes #3140 - Update time SLAs escalates tickets with agent response.
|
3 years ago |
Martin Gruner
|
5df98684da
Maintenance: Update copyright information and add a new rubocop cop to watch over it.
|
3 years ago |
Mantas Masalskis
|
1aa4e68c6c
Refactoring: SLA and Escalation logic. Fixes #3410, fixes #3140, fixes #2579.
|
3 years ago |