 Martin Edenhofer
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920474b861
Fixed issue #2069 - Cannot close tickets when you reply to an email at the same time.
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6 years ago |
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Thorsten Eckel
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705487154c
Applied changes for Rubocop 0.51.
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7 years ago |
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Martin Edenhofer
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977cb07dc9
Fixed issue #1482 - Tickets sent by agent via email into Zammad have state open (not new).
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7 years ago |
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Martin Edenhofer
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c8e9058866
Moved default and follow up state/priority from source code into model. Related to issue #689 - OTRS import breaks a lot of assumptions in Zammad.
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7 years ago |
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Martin Edenhofer
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c71b0d36d4
Updated copyright.
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8 years ago |
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Martin Edenhofer
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33777c2bab
Code cleanup.
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8 years ago |
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Martin Edenhofer
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4365039f49
Moved to rails logger.
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9 years ago |
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Thorsten Eckel
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ce58d465c0
Corrected with rubocop cop 'Style/HashSyntax'.
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9 years ago |
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Martin Edenhofer
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065fbb2bba
Renamed tickets.ticket_priority to tickets.priority, tickets.ticket_state to ticket.state, ticket_articles.ticket_article_sender to ticket_articles.sender and ticket_articles.ticket_article_type to ticket_articles.type.
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10 years ago |
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Martin Edenhofer
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d18ef99f78
Updated header.
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10 years ago |
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Martin Edenhofer
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c2010124f5
Code reformattingand code layout beautying.
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11 years ago |
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Martin Edenhofer
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314c545671
Reset ticket state new (set it to open) on first communication with customer.
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11 years ago |
