Commit History

Author SHA1 Message Date
  Dominik Klein e054d6ca79 Maintenance: Update copyright information. 10 months ago
  Mantas 70aa99ca4e Fixes #4353 - SLA is not recalculated when SLA is deactivated 1 year ago
  Florian Liebe 9dfc232536 Maintenance: Update copyright information. 1 year ago
  Florian Liebe 5074f76f37 Maintenance: Enable RSpec/AlignLeftLetBrace cop 2 years ago
  Martin Gruner 24c3bdfd87 Maintenance: Update copyright header. 2 years ago
  Mantas Masalskis c7f7af1199 Fixes #3140 - Update time SLAs escalates tickets with agent response. 3 years ago
  Martin Gruner 5df98684da Maintenance: Update copyright information and add a new rubocop cop to watch over it. 3 years ago
  Mantas Masalskis 1aa4e68c6c Refactoring: SLA and Escalation logic. Fixes #3410, fixes #3140, fixes #2579. 3 years ago