Romit Choudhary
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a6bbce9070
Fixes #2371 - Zammad misses "weeks" for relative time events
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3 years ago |
Martin Gruner
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0ccdfb398e
Maintenance: Apply source string review changes.
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3 years ago |
Martin Gruner
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e1750ef7e1
Maintenance: Bump rubocop from 1.22.3 to 1.23.0
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3 years ago |
Mantas Masalskis
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c7f7af1199
Fixes #3140 - Update time SLAs escalates tickets with agent response.
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3 years ago |
Martin Gruner
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183f89f810
Maintenance: Bump rubocop-rspec from 2.4.0 to 2.5.0
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3 years ago |
Rolf Schmidt
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3b18f7feaf
Fixes #3743 - Owner selection empty or pending reminder data picker not shown if customer field has content but no customer is selected (in ticket create screen).
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3 years ago |
Martin Gruner
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3e2ad0e19c
Maintenance: Bump rubocop from 1.20.0 to 1.21.0
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3 years ago |
Rolf Schmidt
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05a471f90d
Fixes #3709, #Fixes 1262 - Core Workflow implementation
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3 years ago |
Mantas Masalskis
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f3464cc4ac
Fixes #2634 - Merge not possible with not set, required attributes
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3 years ago |
Mantas Masalskis
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c8e2c7473c
Fixes #3105 - Merging tickets doesn’t trigger notification for target ticket
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3 years ago |
Mantas Masalskis
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0668e17d18
Fixes #1653 - Default value not set for attributes of type input, select,...
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3 years ago |
Dominik Klein
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f80ac0e707
Fixes #3428 - Trigger ignores changes on some Ticket attributes.
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3 years ago |
Bola Ahmed Buari
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cc2c5678f0
Fixes #2485: Add attachment via Trigger and scheduler if wanted by admin
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3 years ago |
Thorsten Eckel
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916bb77066
Maintenance: Activated rubocop Layout/SpaceInsideParens.
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3 years ago |
Martin Gruner
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5df98684da
Maintenance: Update copyright information and add a new rubocop cop to watch over it.
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3 years ago |
Martin Gruner
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fdbf501be0
Maintenance: Refactor the remaining observers to concerns and drop the rails-observers dependency.
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3 years ago |
Martin Gruner
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6f0d975c15
Optimize the way some large strings are created to speed up ticket_spec.rb.
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3 years ago |
Rolf Schmidt
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1e35eaf770
Fixes #3523 - Escalation overview and all escalation related triggers/schedulers broken in Zammad 4.0.
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3 years ago |
Rolf Schmidt
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6ed3445207
Fixes #3471 - Mention does not notify users without full permission on group.
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3 years ago |
Thorsten Eckel
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c463ee0e9d
Fixes #3469: Startup fails with "Circular dependency detected while autoloading constant Tag::WritesToTicketHistory (RuntimeError)".
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3 years ago |
Martin Edenhofer
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602c8137b4
Fixes #3462 - Mixed naming regarding mentioned and subscribed in UI
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3 years ago |
Rolf Schmidt
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2354b5f53f
Fixes #208 - Notify / Mention other agents / Subscribe to Tickets.
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3 years ago |
Martin Edenhofer
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5ef3ef42cd
Fixes issue #3276 - Software error when Elasticsearch is not configured and `rake searchindex:rebuild`
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3 years ago |
Thorsten Eckel
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cb2286fae4
Refactoring: Migrate Rails Observers to Concerns.
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3 years ago |
Martin Edenhofer
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02417225f7
Fixes #3372 - Reasoning about Webhooks activity.
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3 years ago |
Mantas Masalskis
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1aa4e68c6c
Refactoring: SLA and Escalation logic. Fixes #3410, fixes #3140, fixes #2579.
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3 years ago |
Martin Edenhofer
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0160e20427
Fixes #3389 - Trigger based notifications are not sent (Send no trigger based notification to bob.smith@example.com because email is marked as mail_delivery_failed for -157 days).
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3 years ago |
Thorsten Eckel
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ca88877bc8
Fixes #290, Closes #3185 - Webhooks.
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4 years ago |
Rolf Schmidt
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6810bc5548
Fixes #3270 - Ticket selector "within last (relative)" and "within next (relative)" not working correctly.
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4 years ago |
Rolf Schmidt
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f132225b2f
Fixes #2347 - Merging two Tickets with link to same other Ticket fails.
|
4 years ago |
Thorsten Eckel
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b52e49e6e6
Refactoring: Use duck-typing for first argument of Ticket#perform_changes to enhance feature/implementation/extension capabilities.
|
4 years ago |
Ryan Lue
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49d104a11c
Refactoring: Migrate ticket_trigger_extended_recursive_disabled_test to RSpec.
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4 years ago |
Thorsten Eckel
|
623b17be6b
Maintenance: Updated rubocop(-* gems) to latest version (0.92.0).
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4 years ago |
Rolf Schmidt
|
3fb9b05027
Fixes #2074 - Ability of deleting customers and / or all ticket at once.
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4 years ago |
Rolf Schmidt
|
4a07c783a3
Fixes #967 - Access to my own Tickets (where I'm customer of) in a Group im not Agent.
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4 years ago |
Mantas Masalskis
|
92152743d7
Fixes #2960 - Ticket removal of merged / linked tickets doesn't remove references
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4 years ago |
Thorsten Eckel
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b81d31a42f
Fixed issue #3136 - Attribute changes remove Owner of closed Ticket.
|
4 years ago |
Thorsten Eckel
|
b49802a161
Fixes #3123: Merging Tickets/Users/... does not update ExternalSync references.
|
4 years ago |
Mantas Masalskis
|
22fe0a2a97
Fixes #864 - Added relative pending_time to Macro/Trigger/Scheduler functionality. Based on the Pull Request #2862 by @fleverest – huge thanks ❤️
|
4 years ago |
Thorsten Eckel
|
9d4aff5eb0
Maintenance: Activated rubocop rule Layout/ExtraSpacing.
|
4 years ago |
Thorsten Eckel
|
83239518d0
Refactoring: Restore consistency by replacing *_user suffix factories with just customer, admin and agent factory name.
|
4 years ago |
Ryan Lue
|
becbdb1baa
Refactoring: Replaced home-rolled authorization logic in Controllers with Pundit.
|
4 years ago |
Thorsten Eckel
|
a976b9fb43
Maintenance: Updated rubocop(-* gems) to latest version (0.80.0).
|
4 years ago |
Rolf Schmidt
|
ed8a152f28
Fixes #2911 - Performance: Improved touching assets of users, organizations and tickets.
|
4 years ago |
Mantas Masalskis
|
52baaea5a8
Fixes #2782 - Trigger/Automatization infos visible for Customer Ticket detail view.
|
4 years ago |
Ryan Lue
|
dbe13c2ed6
- Fixes #2658 - CSV-Import doesn't lookup records by "name" field.
|
5 years ago |
Thorsten Eckel
|
2d70134d72
Fixed bug: Empty ActiveRecord::AttributeMethods::Dirty#saved_changes in cache invalidation callback (ApplicationModel::HasCache) leads to wrong cache entries if record is a ticket.
|
5 years ago |
Mantas Masalskis
|
2e3b7e07ad
Bumps [rubocop-rspec](https://github.com/rubocop-hq/rubocop-rspec) from 1.33.0 to 1.35.0.
|
5 years ago |
Ryan Lue
|
52f5b33484
Refactoring: Migrate tag_test to RSpec
|
5 years ago |
Ryan Lue
|
4a1477b1ff
Refactoring: Migrate history_test to RSpec
|
5 years ago |