 Martin Edenhofer
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065fbb2bba
Renamed tickets.ticket_priority to tickets.priority, tickets.ticket_state to ticket.state, ticket_articles.ticket_article_sender to ticket_articles.sender and ticket_articles.ticket_article_type to ticket_articles.type.
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10 years ago |
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Martin Edenhofer
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d18ef99f78
Updated header.
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10 years ago |
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Martin Edenhofer
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c2010124f5
Code reformattingand code layout beautying.
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11 years ago |
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Martin Edenhofer
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9169d70e11
Check first response time on phone tickets.
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11 years ago |
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Martin Edenhofer
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4f3cfb8e74
Added some bugfixes for escalation calculation.
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11 years ago |
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Martin Edenhofer
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67db493699
Added model cache object (lookup method) to increase performance.
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12 years ago |
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Martin Edenhofer
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ef2f55cfee
Implemented import mode (disabled sending emails, stop executing of not needed triggers).
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12 years ago |
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Martin Edenhofer
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c8c2fe521b
Reorganized object observers.
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12 years ago |
