PR #3277 - Improve French translation for chat

public/assets/chat/chat-no-jquery.coffee

@@ -274,12 +274,12 @@ do(window) ->
         'Send': 'Envoyer'
         'Chat closed by %s': 'Chat fermé par %s'
         'Compose your message...': 'Composez votre message...'
-        'All colleagues are busy.': 'Tous les collègues sont actuellement occupés.'
-        'You are on waiting list position <strong>%s</strong>.': 'Vous êtes actuellement en <strong>%s</strong> position dans la file d\'attente.'
+        'All colleagues are busy.': 'Tous les collaborateurs sont occupés actuellement.'
+        'You are on waiting list position <strong>%s</strong>.': 'Vous êtes actuellement en position <strong>%s</strong> dans la file d\'attente.'
         'Start new conversation': 'Démarrer une nouvelle conversation'
-        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> got closed.': 'Si vous ne répondez pas dans les <strong>%s</strong> minutes, votre conversation avec %s va être fermée.'
+        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> got closed.': 'Si vous ne répondez pas dans les <strong>%s</strong> minutes, votre conversation avec %s sera fermée.'
         'Since you didn\'t respond in the last %s minutes your conversation got closed.': 'Si vous ne répondez pas dans les %s minutes, votre conversation va être fermée.'
-        'We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!': 'Nous sommes désolés, il faut plus de temps que prévu pour obtenir un emplacement vide. Veuillez réessayer ultérieurement ou nous envoyer un courriel. Je vous remercie!'
+        'We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!': 'Nous sommes désolés, il faut plus de temps que prévu pour obtenir un emplacement vide. Veuillez réessayer ultérieurement ou nous envoyer un courriel. Nous vous remercions!'
       'he':
         '<strong>Chat</strong> with us!': '<strong>שוחח</strong>איתנו!'
         'Scroll down to see new messages': 'גלול מטה כדי לראות הודעות חדשות'

public/assets/chat/chat-no-jquery.js

@@ -59,6 +59,170 @@ window.zammadChatTemplates["agent"] = function(__obj) {
   return __out.join('');
 };
 
+if (!window.zammadChatTemplates) {
+  window.zammadChatTemplates = {};
+}
+window.zammadChatTemplates["chat"] = function(__obj) {
+  if (!__obj) __obj = {};
+  var __out = [], __capture = function(callback) {
+    var out = __out, result;
+    __out = [];
+    callback.call(this);
+    result = __out.join('');
+    __out = out;
+    return __safe(result);
+  }, __sanitize = function(value) {
+    if (value && value.ecoSafe) {
+      return value;
+    } else if (typeof value !== 'undefined' && value != null) {
+      return __escape(value);
+    } else {
+      return '';
+    }
+  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
+  __safe = __obj.safe = function(value) {
+    if (value && value.ecoSafe) {
+      return value;
+    } else {
+      if (!(typeof value !== 'undefined' && value != null)) value = '';
+      var result = new String(value);
+      result.ecoSafe = true;
+      return result;
+    }
+  };
+  if (!__escape) {
+    __escape = __obj.escape = function(value) {
+      return ('' + value)
+        .replace(/&/g, '&')
+        .replace(/</g, '&lt;')
+        .replace(/>/g, '&gt;')
+        .replace(/"/g, '&quot;');
+    };
+  }
+  (function() {
+    (function() {
+      __out.push('<div class="zammad-chat');
+    
+      if (this.flat) {
+        __out.push(__sanitize(' zammad-chat--flat'));
+      }
+    
+      __out.push('"');
+    
+      if (this.fontSize) {
+        __out.push(__sanitize(" style='font-size: " + this.fontSize + "'"));
+      }
+    
+      __out.push('>\n  <div class="zammad-chat-header js-chat-open"');
+    
+      if (this.background) {
+        __out.push(__sanitize(" style='background: " + this.background + "'"));
+      }
+    
+      __out.push('>\n    <div class="zammad-chat-header-controls js-chat-toggle">\n      <span class="zammad-chat-agent-status zammad-chat-is-hidden js-chat-status" data-status="online"></span>\n      <span class="zammad-chat-header-icon">\n        <svg class="zammad-chat-header-icon-open" width="13" height="7" viewBox="0 0 13 7"><path d="M10.807 7l1.4-1.428-5-4.9L6.5-.02l-.7.7-4.9 4.9 1.414 1.413L6.5 2.886 10.807 7z" fill-rule="evenodd"/></svg>\n        <svg class="zammad-chat-header-icon-close" width="13" height="13" viewBox="0 0 13 13"><path d="m2.241.12l-2.121 2.121 4.243 4.243-4.243 4.243 2.121 2.121 4.243-4.243 4.243 4.243 2.121-2.121-4.243-4.243 4.243-4.243-2.121-2.121-4.243 4.243-4.243-4.243" fill-rule="evenodd"/></svg>\n      </span>\n    </div>\n    <div class="zammad-chat-agent zammad-chat-is-hidden">\n    </div>\n    <div class="zammad-chat-welcome">\n      <svg class="zammad-chat-icon" viewBox="0 0 24 24" width="24" height="24"><path d="M2 5C2 4 3 3 4 3h16c1 0 2 1 2 2v10C22 16 21 17 20 17H4C3 17 2 16 2 15V5zM12 17l6 4v-4h-6z"/></svg>\n      <span class="zammad-chat-welcome-text">');
+    
+      __out.push(this.T(this.title));
+    
+      __out.push('</span>\n    </div>\n  </div>\n  <div class="zammad-chat-modal"></div>\n  <div class="zammad-scroll-hint is-hidden">\n    <svg class="zammad-scroll-hint-icon" width="20" height="18" viewBox="0 0 20 18"><path d="M0,2.00585866 C0,0.898053512 0.898212381,0 1.99079514,0 L18.0092049,0 C19.1086907,0 20,0.897060126 20,2.00585866 L20,11.9941413 C20,13.1019465 19.1017876,14 18.0092049,14 L1.99079514,14 C0.891309342,14 0,13.1029399 0,11.9941413 L0,2.00585866 Z M10,14 L16,18 L16,14 L10,14 Z" fill-rule="evenodd"/></svg>\n    ');
+    
+      __out.push(this.T(this.scrollHint));
+    
+      __out.push('\n  </div>\n  <div class="zammad-chat-body"></div>\n  <form class="zammad-chat-controls">\n    <div class="zammad-chat-input" rows="1" placeholder="');
+    
+      __out.push(this.T('Compose your message...'));
+    
+      __out.push('" contenteditable="true"></div>\n    <button type="submit" class="zammad-chat-button zammad-chat-send"');
+    
+      if (this.background) {
+        __out.push(__sanitize(" style='background: " + this.background + "'"));
+      }
+    
+      __out.push('>');
+    
+      __out.push(this.T('Send'));
+    
+      __out.push('</button>\n  </form>\n</div>');
+    
+    }).call(this);
+    
+  }).call(__obj);
+  __obj.safe = __objSafe, __obj.escape = __escape;
+  return __out.join('');
+};
+
+if (!window.zammadChatTemplates) {
+  window.zammadChatTemplates = {};
+}
+window.zammadChatTemplates["customer_timeout"] = function(__obj) {
+  if (!__obj) __obj = {};
+  var __out = [], __capture = function(callback) {
+    var out = __out, result;
+    __out = [];
+    callback.call(this);
+    result = __out.join('');
+    __out = out;
+    return __safe(result);
+  }, __sanitize = function(value) {
+    if (value && value.ecoSafe) {
+      return value;
+    } else if (typeof value !== 'undefined' && value != null) {
+      return __escape(value);
+    } else {
+      return '';
+    }
+  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
+  __safe = __obj.safe = function(value) {
+    if (value && value.ecoSafe) {
+      return value;
+    } else {
+      if (!(typeof value !== 'undefined' && value != null)) value = '';
+      var result = new String(value);
+      result.ecoSafe = true;
+      return result;
+    }
+  };
+  if (!__escape) {
+    __escape = __obj.escape = function(value) {
+      return ('' + value)
+        .replace(/&/g, '&amp;')
+        .replace(/</g, '&lt;')
+        .replace(/>/g, '&gt;')
+        .replace(/"/g, '&quot;');
+    };
+  }
+  (function() {
+    (function() {
+      __out.push('<div class="zammad-chat-modal-text">\n  ');
+    
+      if (this.agent) {
+        __out.push('\n    ');
+        __out.push(this.T('Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> got closed.', this.delay, this.agent));
+        __out.push('\n  ');
+      } else {
+        __out.push('\n    ');
+        __out.push(this.T('Since you didn\'t respond in the last %s minutes your conversation got closed.', this.delay));
+        __out.push('\n  ');
+      }
+    
+      __out.push('\n  <br>\n  <div class="zammad-chat-button js-restart"');
+    
+      if (this.background) {
+        __out.push(__sanitize(" style='background: " + this.background + "'"));
+      }
+    
+      __out.push('>');
+    
+      __out.push(this.T('Start new conversation'));
+    
+      __out.push('</div>\n</div>');
+    
+    }).call(this);
+    
+  }).call(__obj);
+  __obj.safe = __objSafe, __obj.escape = __escape;
+  return __out.join('');
+};
+
 var extend = function(child, parent) { for (var key in parent) { if (hasProp.call(parent, key)) child[key] = parent[key]; } function ctor() { this.constructor = child; } ctor.prototype = parent.prototype; child.prototype = new ctor(); child.__super__ = parent.prototype; return child; },
   hasProp = {}.hasOwnProperty,
   bind = function(fn, me){ return function(){ return fn.apply(me, arguments); }; },
@@ -482,12 +646,12 @@ var extend = function(child, parent) { for (var key in parent) { if (hasProp.cal
         'Send': 'Envoyer',
         'Chat closed by %s': 'Chat fermé par %s',
         'Compose your message...': 'Composez votre message...',
-        'All colleagues are busy.': 'Tous les collègues sont actuellement occupés.',
-        'You are on waiting list position <strong>%s</strong>.': 'Vous êtes actuellement en <strong>%s</strong> position dans la file d\'attente.',
+        'All colleagues are busy.': 'Tous les collaborateurs sont occupés actuellement.',
+        'You are on waiting list position <strong>%s</strong>.': 'Vous êtes actuellement en position <strong>%s</strong> dans la file d\'attente.',
         'Start new conversation': 'Démarrer une nouvelle conversation',
-        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> got closed.': 'Si vous ne répondez pas dans les <strong>%s</strong> minutes, votre conversation avec %s va être fermée.',
+        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> got closed.': 'Si vous ne répondez pas dans les <strong>%s</strong> minutes, votre conversation avec %s sera fermée.',
         'Since you didn\'t respond in the last %s minutes your conversation got closed.': 'Si vous ne répondez pas dans les %s minutes, votre conversation va être fermée.',
-        'We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!': 'Nous sommes désolés, il faut plus de temps que prévu pour obtenir un emplacement vide. Veuillez réessayer ultérieurement ou nous envoyer un courriel. Je vous remercie!'
+        'We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!': 'Nous sommes désolés, il faut plus de temps que prévu pour obtenir un emplacement vide. Veuillez réessayer ultérieurement ou nous envoyer un courriel. Nous vous remercions!'
       },
       'he': {
         '<strong>Chat</strong> with us!': '<strong>שוחח</strong>איתנו!',
@@ -2092,170 +2256,6 @@ var extend = function(child, parent) { for (var key in parent) { if (hasProp.cal
   return window.ZammadChat = ZammadChat;
 })(window);
 
-if (!window.zammadChatTemplates) {
-  window.zammadChatTemplates = {};
-}
-window.zammadChatTemplates["chat"] = function(__obj) {
-  if (!__obj) __obj = {};
-  var __out = [], __capture = function(callback) {
-    var out = __out, result;
-    __out = [];
-    callback.call(this);
-    result = __out.join('');
-    __out = out;
-    return __safe(result);
-  }, __sanitize = function(value) {
-    if (value && value.ecoSafe) {
-      return value;
-    } else if (typeof value !== 'undefined' && value != null) {
-      return __escape(value);
-    } else {
-      return '';
-    }
-  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
-  __safe = __obj.safe = function(value) {
-    if (value && value.ecoSafe) {
-      return value;
-    } else {
-      if (!(typeof value !== 'undefined' && value != null)) value = '';
-      var result = new String(value);
-      result.ecoSafe = true;
-      return result;
-    }
-  };
-  if (!__escape) {
-    __escape = __obj.escape = function(value) {
-      return ('' + value)
-        .replace(/&/g, '&amp;')
-        .replace(/</g, '&lt;')
-        .replace(/>/g, '&gt;')
-        .replace(/"/g, '&quot;');
-    };
-  }
-  (function() {
-    (function() {
-      __out.push('<div class="zammad-chat');
-    
-      if (this.flat) {
-        __out.push(__sanitize(' zammad-chat--flat'));
-      }
-    
-      __out.push('"');
-    
-      if (this.fontSize) {
-        __out.push(__sanitize(" style='font-size: " + this.fontSize + "'"));
-      }
-    
-      __out.push('>\n  <div class="zammad-chat-header js-chat-open"');
-    
-      if (this.background) {
-        __out.push(__sanitize(" style='background: " + this.background + "'"));
-      }
-    
-      __out.push('>\n    <div class="zammad-chat-header-controls js-chat-toggle">\n      <span class="zammad-chat-agent-status zammad-chat-is-hidden js-chat-status" data-status="online"></span>\n      <span class="zammad-chat-header-icon">\n        <svg class="zammad-chat-header-icon-open" width="13" height="7" viewBox="0 0 13 7"><path d="M10.807 7l1.4-1.428-5-4.9L6.5-.02l-.7.7-4.9 4.9 1.414 1.413L6.5 2.886 10.807 7z" fill-rule="evenodd"/></svg>\n        <svg class="zammad-chat-header-icon-close" width="13" height="13" viewBox="0 0 13 13"><path d="m2.241.12l-2.121 2.121 4.243 4.243-4.243 4.243 2.121 2.121 4.243-4.243 4.243 4.243 2.121-2.121-4.243-4.243 4.243-4.243-2.121-2.121-4.243 4.243-4.243-4.243" fill-rule="evenodd"/></svg>\n      </span>\n    </div>\n    <div class="zammad-chat-agent zammad-chat-is-hidden">\n    </div>\n    <div class="zammad-chat-welcome">\n      <svg class="zammad-chat-icon" viewBox="0 0 24 24" width="24" height="24"><path d="M2 5C2 4 3 3 4 3h16c1 0 2 1 2 2v10C22 16 21 17 20 17H4C3 17 2 16 2 15V5zM12 17l6 4v-4h-6z"/></svg>\n      <span class="zammad-chat-welcome-text">');
-    
-      __out.push(this.T(this.title));
-    
-      __out.push('</span>\n    </div>\n  </div>\n  <div class="zammad-chat-modal"></div>\n  <div class="zammad-scroll-hint is-hidden">\n    <svg class="zammad-scroll-hint-icon" width="20" height="18" viewBox="0 0 20 18"><path d="M0,2.00585866 C0,0.898053512 0.898212381,0 1.99079514,0 L18.0092049,0 C19.1086907,0 20,0.897060126 20,2.00585866 L20,11.9941413 C20,13.1019465 19.1017876,14 18.0092049,14 L1.99079514,14 C0.891309342,14 0,13.1029399 0,11.9941413 L0,2.00585866 Z M10,14 L16,18 L16,14 L10,14 Z" fill-rule="evenodd"/></svg>\n    ');
-    
-      __out.push(this.T(this.scrollHint));
-    
-      __out.push('\n  </div>\n  <div class="zammad-chat-body"></div>\n  <form class="zammad-chat-controls">\n    <div class="zammad-chat-input" rows="1" placeholder="');
-    
-      __out.push(this.T('Compose your message...'));
-    
-      __out.push('" contenteditable="true"></div>\n    <button type="submit" class="zammad-chat-button zammad-chat-send"');
-    
-      if (this.background) {
-        __out.push(__sanitize(" style='background: " + this.background + "'"));
-      }
-    
-      __out.push('>');
-    
-      __out.push(this.T('Send'));
-    
-      __out.push('</button>\n  </form>\n</div>');
-    
-    }).call(this);
-    
-  }).call(__obj);
-  __obj.safe = __objSafe, __obj.escape = __escape;
-  return __out.join('');
-};
-
-if (!window.zammadChatTemplates) {
-  window.zammadChatTemplates = {};
-}
-window.zammadChatTemplates["customer_timeout"] = function(__obj) {
-  if (!__obj) __obj = {};
-  var __out = [], __capture = function(callback) {
-    var out = __out, result;
-    __out = [];
-    callback.call(this);
-    result = __out.join('');
-    __out = out;
-    return __safe(result);
-  }, __sanitize = function(value) {
-    if (value && value.ecoSafe) {
-      return value;
-    } else if (typeof value !== 'undefined' && value != null) {
-      return __escape(value);
-    } else {
-      return '';
-    }
-  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
-  __safe = __obj.safe = function(value) {
-    if (value && value.ecoSafe) {
-      return value;
-    } else {
-      if (!(typeof value !== 'undefined' && value != null)) value = '';
-      var result = new String(value);
-      result.ecoSafe = true;
-      return result;
-    }
-  };
-  if (!__escape) {
-    __escape = __obj.escape = function(value) {
-      return ('' + value)
-        .replace(/&/g, '&amp;')
-        .replace(/</g, '&lt;')
-        .replace(/>/g, '&gt;')
-        .replace(/"/g, '&quot;');
-    };
-  }
-  (function() {
-    (function() {
-      __out.push('<div class="zammad-chat-modal-text">\n  ');
-    
-      if (this.agent) {
-        __out.push('\n    ');
-        __out.push(this.T('Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> got closed.', this.delay, this.agent));
-        __out.push('\n  ');
-      } else {
-        __out.push('\n    ');
-        __out.push(this.T('Since you didn\'t respond in the last %s minutes your conversation got closed.', this.delay));
-        __out.push('\n  ');
-      }
-    
-      __out.push('\n  <br>\n  <div class="zammad-chat-button js-restart"');
-    
-      if (this.background) {
-        __out.push(__sanitize(" style='background: " + this.background + "'"));
-      }
-    
-      __out.push('>');
-    
-      __out.push(this.T('Start new conversation'));
-    
-      __out.push('</div>\n</div>');
-    
-    }).call(this);
-    
-  }).call(__obj);
-  __obj.safe = __objSafe, __obj.escape = __escape;
-  return __out.join('');
-};
-
 if (!window.zammadChatTemplates) {
   window.zammadChatTemplates = {};
 }

public/assets/chat/chat.coffee

@@ -272,12 +272,12 @@ do($ = window.jQuery, window) ->
         'Send': 'Envoyer'
         'Chat closed by %s': 'Chat fermé par %s'
         'Compose your message...': 'Composez votre message...'
-        'All colleagues are busy.': 'Tous les collègues sont actuellement occupés.'
-        'You are on waiting list position <strong>%s</strong>.': 'Vous êtes actuellement en <strong>%s</strong> position dans la file d\'attente.'
+        'All colleagues are busy.': 'Tous les collaborateurs sont occupés actuellement.'
+        'You are on waiting list position <strong>%s</strong>.': 'Vous êtes actuellement en position <strong>%s</strong> dans la file d\'attente.'
         'Start new conversation': 'Démarrer une nouvelle conversation'
-        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> got closed.': 'Si vous ne répondez pas dans les <strong>%s</strong> minutes, votre conversation avec %s va être fermée.'
+        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> got closed.': 'Si vous ne répondez pas dans les <strong>%s</strong> minutes, votre conversation avec %s sera fermée.'
         'Since you didn\'t respond in the last %s minutes your conversation got closed.': 'Si vous ne répondez pas dans les %s minutes, votre conversation va être fermée.'
-        'We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!': 'Nous sommes désolés, il faut plus de temps que prévu pour obtenir un emplacement vide. Veuillez réessayer ultérieurement ou nous envoyer un courriel. Je vous remercie!'
+        'We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!': 'Nous sommes désolés, il faut plus de temps que prévu pour obtenir un emplacement vide. Veuillez réessayer ultérieurement ou nous envoyer un courriel. Nous vous remercions!'
       'he':
         '<strong>Chat</strong> with us!': '<strong>שוחח</strong>איתנו!'
         'Scroll down to see new messages': 'גלול מטה כדי לראות הודעות חדשות'

public/assets/chat/chat.js

@@ -1,228 +1,3 @@
-if (!window.zammadChatTemplates) {
-  window.zammadChatTemplates = {};
-}
-window.zammadChatTemplates["agent"] = function(__obj) {
-  if (!__obj) __obj = {};
-  var __out = [], __capture = function(callback) {
-    var out = __out, result;
-    __out = [];
-    callback.call(this);
-    result = __out.join('');
-    __out = out;
-    return __safe(result);
-  }, __sanitize = function(value) {
-    if (value && value.ecoSafe) {
-      return value;
-    } else if (typeof value !== 'undefined' && value != null) {
-      return __escape(value);
-    } else {
-      return '';
-    }
-  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
-  __safe = __obj.safe = function(value) {
-    if (value && value.ecoSafe) {
-      return value;
-    } else {
-      if (!(typeof value !== 'undefined' && value != null)) value = '';
-      var result = new String(value);
-      result.ecoSafe = true;
-      return result;
-    }
-  };
-  if (!__escape) {
-    __escape = __obj.escape = function(value) {
-      return ('' + value)
-        .replace(/&/g, '&')
-        .replace(/</g, '&lt;')
-        .replace(/>/g, '&gt;')
-        .replace(/"/g, '&quot;');
-    };
-  }
-  (function() {
-    (function() {
-      if (this.agent.avatar) {
-        __out.push('\n<img class="zammad-chat-agent-avatar" src="');
-        __out.push(__sanitize(this.agent.avatar));
-        __out.push('">\n');
-      }
-    
-      __out.push('\n<span class="zammad-chat-agent-sentence">\n  <span class="zammad-chat-agent-name">');
-    
-      __out.push(__sanitize(this.agent.name));
-    
-      __out.push('</span>\n</span>');
-    
-    }).call(this);
-    
-  }).call(__obj);
-  __obj.safe = __objSafe, __obj.escape = __escape;
-  return __out.join('');
-};
-
-if (!window.zammadChatTemplates) {
-  window.zammadChatTemplates = {};
-}
-window.zammadChatTemplates["chat"] = function(__obj) {
-  if (!__obj) __obj = {};
-  var __out = [], __capture = function(callback) {
-    var out = __out, result;
-    __out = [];
-    callback.call(this);
-    result = __out.join('');
-    __out = out;
-    return __safe(result);
-  }, __sanitize = function(value) {
-    if (value && value.ecoSafe) {
-      return value;
-    } else if (typeof value !== 'undefined' && value != null) {
-      return __escape(value);
-    } else {
-      return '';
-    }
-  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
-  __safe = __obj.safe = function(value) {
-    if (value && value.ecoSafe) {
-      return value;
-    } else {
-      if (!(typeof value !== 'undefined' && value != null)) value = '';
-      var result = new String(value);
-      result.ecoSafe = true;
-      return result;
-    }
-  };
-  if (!__escape) {
-    __escape = __obj.escape = function(value) {
-      return ('' + value)
-        .replace(/&/g, '&amp;')
-        .replace(/</g, '&lt;')
-        .replace(/>/g, '&gt;')
-        .replace(/"/g, '&quot;');
-    };
-  }
-  (function() {
-    (function() {
-      __out.push('<div class="zammad-chat');
-    
-      if (this.flat) {
-        __out.push(__sanitize(' zammad-chat--flat'));
-      }
-    
-      __out.push('"');
-    
-      if (this.fontSize) {
-        __out.push(__sanitize(" style='font-size: " + this.fontSize + "'"));
-      }
-    
-      __out.push('>\n  <div class="zammad-chat-header js-chat-open"');
-    
-      if (this.background) {
-        __out.push(__sanitize(" style='background: " + this.background + "'"));
-      }
-    
-      __out.push('>\n    <div class="zammad-chat-header-controls js-chat-toggle">\n      <span class="zammad-chat-agent-status zammad-chat-is-hidden js-chat-status" data-status="online"></span>\n      <span class="zammad-chat-header-icon">\n        <svg class="zammad-chat-header-icon-open" width="13" height="7" viewBox="0 0 13 7"><path d="M10.807 7l1.4-1.428-5-4.9L6.5-.02l-.7.7-4.9 4.9 1.414 1.413L6.5 2.886 10.807 7z" fill-rule="evenodd"/></svg>\n        <svg class="zammad-chat-header-icon-close" width="13" height="13" viewBox="0 0 13 13"><path d="m2.241.12l-2.121 2.121 4.243 4.243-4.243 4.243 2.121 2.121 4.243-4.243 4.243 4.243 2.121-2.121-4.243-4.243 4.243-4.243-2.121-2.121-4.243 4.243-4.243-4.243" fill-rule="evenodd"/></svg>\n      </span>\n    </div>\n    <div class="zammad-chat-agent zammad-chat-is-hidden">\n    </div>\n    <div class="zammad-chat-welcome">\n      <svg class="zammad-chat-icon" viewBox="0 0 24 24" width="24" height="24"><path d="M2 5C2 4 3 3 4 3h16c1 0 2 1 2 2v10C22 16 21 17 20 17H4C3 17 2 16 2 15V5zM12 17l6 4v-4h-6z"/></svg>\n      <span class="zammad-chat-welcome-text">');
-    
-      __out.push(this.T(this.title));
-    
-      __out.push('</span>\n    </div>\n  </div>\n  <div class="zammad-chat-modal"></div>\n  <div class="zammad-scroll-hint is-hidden">\n    <svg class="zammad-scroll-hint-icon" width="20" height="18" viewBox="0 0 20 18"><path d="M0,2.00585866 C0,0.898053512 0.898212381,0 1.99079514,0 L18.0092049,0 C19.1086907,0 20,0.897060126 20,2.00585866 L20,11.9941413 C20,13.1019465 19.1017876,14 18.0092049,14 L1.99079514,14 C0.891309342,14 0,13.1029399 0,11.9941413 L0,2.00585866 Z M10,14 L16,18 L16,14 L10,14 Z" fill-rule="evenodd"/></svg>\n    ');
-    
-      __out.push(this.T(this.scrollHint));
-    
-      __out.push('\n  </div>\n  <div class="zammad-chat-body"></div>\n  <form class="zammad-chat-controls">\n    <div class="zammad-chat-input" rows="1" placeholder="');
-    
-      __out.push(this.T('Compose your message...'));
-    
-      __out.push('" contenteditable="true"></div>\n    <button type="submit" class="zammad-chat-button zammad-chat-send"');
-    
-      if (this.background) {
-        __out.push(__sanitize(" style='background: " + this.background + "'"));
-      }
-    
-      __out.push('>');
-    
-      __out.push(this.T('Send'));
-    
-      __out.push('</button>\n  </form>\n</div>');
-    
-    }).call(this);
-    
-  }).call(__obj);
-  __obj.safe = __objSafe, __obj.escape = __escape;
-  return __out.join('');
-};
-
-if (!window.zammadChatTemplates) {
-  window.zammadChatTemplates = {};
-}
-window.zammadChatTemplates["customer_timeout"] = function(__obj) {
-  if (!__obj) __obj = {};
-  var __out = [], __capture = function(callback) {
-    var out = __out, result;
-    __out = [];
-    callback.call(this);
-    result = __out.join('');
-    __out = out;
-    return __safe(result);
-  }, __sanitize = function(value) {
-    if (value && value.ecoSafe) {
-      return value;
-    } else if (typeof value !== 'undefined' && value != null) {
-      return __escape(value);
-    } else {
-      return '';
-    }
-  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
-  __safe = __obj.safe = function(value) {
-    if (value && value.ecoSafe) {
-      return value;
-    } else {
-      if (!(typeof value !== 'undefined' && value != null)) value = '';
-      var result = new String(value);
-      result.ecoSafe = true;
-      return result;
-    }
-  };
-  if (!__escape) {
-    __escape = __obj.escape = function(value) {
-      return ('' + value)
-        .replace(/&/g, '&amp;')
-        .replace(/</g, '&lt;')
-        .replace(/>/g, '&gt;')
-        .replace(/"/g, '&quot;');
-    };
-  }
-  (function() {
-    (function() {
-      __out.push('<div class="zammad-chat-modal-text">\n  ');
-    
-      if (this.agent) {
-        __out.push('\n    ');
-        __out.push(this.T('Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> got closed.', this.delay, this.agent));
-        __out.push('\n  ');
-      } else {
-        __out.push('\n    ');
-        __out.push(this.T('Since you didn\'t respond in the last %s minutes your conversation got closed.', this.delay));
-        __out.push('\n  ');
-      }
-    
-      __out.push('\n  <br>\n  <div class="zammad-chat-button js-restart"');
-    
-      if (this.background) {
-        __out.push(__sanitize(" style='background: " + this.background + "'"));
-      }
-    
-      __out.push('>');
-    
-      __out.push(this.T('Start new conversation'));
-    
-      __out.push('</div>\n</div>');
-    
-    }).call(this);
-    
-  }).call(__obj);
-  __obj.safe = __objSafe, __obj.escape = __escape;
-  return __out.join('');
-};
-
 var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); }; },
   slice = [].slice,
   extend = function(child, parent) { for (var key in parent) { if (hasProp.call(parent, key)) child[key] = parent[key]; } function ctor() { this.constructor = child; } ctor.prototype = parent.prototype; child.prototype = new ctor(); child.__super__ = parent.prototype; return child; },
@@ -625,12 +400,12 @@ var bind = function(fn, me){ return function(){ return fn.apply(me, arguments);
         'Send': 'Envoyer',
         'Chat closed by %s': 'Chat fermé par %s',
         'Compose your message...': 'Composez votre message...',
-        'All colleagues are busy.': 'Tous les collègues sont actuellement occupés.',
-        'You are on waiting list position <strong>%s</strong>.': 'Vous êtes actuellement en <strong>%s</strong> position dans la file d\'attente.',
+        'All colleagues are busy.': 'Tous les collaborateurs sont occupés actuellement.',
+        'You are on waiting list position <strong>%s</strong>.': 'Vous êtes actuellement en position <strong>%s</strong> dans la file d\'attente.',
         'Start new conversation': 'Démarrer une nouvelle conversation',
-        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> got closed.': 'Si vous ne répondez pas dans les <strong>%s</strong> minutes, votre conversation avec %s va être fermée.',
+        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> got closed.': 'Si vous ne répondez pas dans les <strong>%s</strong> minutes, votre conversation avec %s sera fermée.',
         'Since you didn\'t respond in the last %s minutes your conversation got closed.': 'Si vous ne répondez pas dans les %s minutes, votre conversation va être fermée.',
-        'We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!': 'Nous sommes désolés, il faut plus de temps que prévu pour obtenir un emplacement vide. Veuillez réessayer ultérieurement ou nous envoyer un courriel. Je vous remercie!'
+        'We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!': 'Nous sommes désolés, il faut plus de temps que prévu pour obtenir un emplacement vide. Veuillez réessayer ultérieurement ou nous envoyer un courriel. Nous vous remercions!'
       },
       'he': {
         '<strong>Chat</strong> with us!': '<strong>שוחח</strong>איתנו!',
@@ -2242,6 +2017,231 @@ var bind = function(fn, me){ return function(){ return fn.apply(me, arguments);
   return window.ZammadChat = ZammadChat;
 })(window.jQuery, window);
 
+if (!window.zammadChatTemplates) {
+  window.zammadChatTemplates = {};
+}
+window.zammadChatTemplates["agent"] = function(__obj) {
+  if (!__obj) __obj = {};
+  var __out = [], __capture = function(callback) {
+    var out = __out, result;
+    __out = [];
+    callback.call(this);
+    result = __out.join('');
+    __out = out;
+    return __safe(result);
+  }, __sanitize = function(value) {
+    if (value && value.ecoSafe) {
+      return value;
+    } else if (typeof value !== 'undefined' && value != null) {
+      return __escape(value);
+    } else {
+      return '';
+    }
+  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
+  __safe = __obj.safe = function(value) {
+    if (value && value.ecoSafe) {
+      return value;
+    } else {
+      if (!(typeof value !== 'undefined' && value != null)) value = '';
+      var result = new String(value);
+      result.ecoSafe = true;
+      return result;
+    }
+  };
+  if (!__escape) {
+    __escape = __obj.escape = function(value) {
+      return ('' + value)
+        .replace(/&/g, '&amp;')
+        .replace(/</g, '&lt;')
+        .replace(/>/g, '&gt;')
+        .replace(/"/g, '&quot;');
+    };
+  }
+  (function() {
+    (function() {
+      if (this.agent.avatar) {
+        __out.push('\n<img class="zammad-chat-agent-avatar" src="');
+        __out.push(__sanitize(this.agent.avatar));
+        __out.push('">\n');
+      }
+    
+      __out.push('\n<span class="zammad-chat-agent-sentence">\n  <span class="zammad-chat-agent-name">');
+    
+      __out.push(__sanitize(this.agent.name));
+    
+      __out.push('</span>\n</span>');
+    
+    }).call(this);
+    
+  }).call(__obj);
+  __obj.safe = __objSafe, __obj.escape = __escape;
+  return __out.join('');
+};
+
+if (!window.zammadChatTemplates) {
+  window.zammadChatTemplates = {};
+}
+window.zammadChatTemplates["chat"] = function(__obj) {
+  if (!__obj) __obj = {};
+  var __out = [], __capture = function(callback) {
+    var out = __out, result;
+    __out = [];
+    callback.call(this);
+    result = __out.join('');
+    __out = out;
+    return __safe(result);
+  }, __sanitize = function(value) {
+    if (value && value.ecoSafe) {
+      return value;
+    } else if (typeof value !== 'undefined' && value != null) {
+      return __escape(value);
+    } else {
+      return '';
+    }
+  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
+  __safe = __obj.safe = function(value) {
+    if (value && value.ecoSafe) {
+      return value;
+    } else {
+      if (!(typeof value !== 'undefined' && value != null)) value = '';
+      var result = new String(value);
+      result.ecoSafe = true;
+      return result;
+    }
+  };
+  if (!__escape) {
+    __escape = __obj.escape = function(value) {
+      return ('' + value)
+        .replace(/&/g, '&amp;')
+        .replace(/</g, '&lt;')
+        .replace(/>/g, '&gt;')
+        .replace(/"/g, '&quot;');
+    };
+  }
+  (function() {
+    (function() {
+      __out.push('<div class="zammad-chat');
+    
+      if (this.flat) {
+        __out.push(__sanitize(' zammad-chat--flat'));
+      }
+    
+      __out.push('"');
+    
+      if (this.fontSize) {
+        __out.push(__sanitize(" style='font-size: " + this.fontSize + "'"));
+      }
+    
+      __out.push('>\n  <div class="zammad-chat-header js-chat-open"');
+    
+      if (this.background) {
+        __out.push(__sanitize(" style='background: " + this.background + "'"));
+      }
+    
+      __out.push('>\n    <div class="zammad-chat-header-controls js-chat-toggle">\n      <span class="zammad-chat-agent-status zammad-chat-is-hidden js-chat-status" data-status="online"></span>\n      <span class="zammad-chat-header-icon">\n        <svg class="zammad-chat-header-icon-open" width="13" height="7" viewBox="0 0 13 7"><path d="M10.807 7l1.4-1.428-5-4.9L6.5-.02l-.7.7-4.9 4.9 1.414 1.413L6.5 2.886 10.807 7z" fill-rule="evenodd"/></svg>\n        <svg class="zammad-chat-header-icon-close" width="13" height="13" viewBox="0 0 13 13"><path d="m2.241.12l-2.121 2.121 4.243 4.243-4.243 4.243 2.121 2.121 4.243-4.243 4.243 4.243 2.121-2.121-4.243-4.243 4.243-4.243-2.121-2.121-4.243 4.243-4.243-4.243" fill-rule="evenodd"/></svg>\n      </span>\n    </div>\n    <div class="zammad-chat-agent zammad-chat-is-hidden">\n    </div>\n    <div class="zammad-chat-welcome">\n      <svg class="zammad-chat-icon" viewBox="0 0 24 24" width="24" height="24"><path d="M2 5C2 4 3 3 4 3h16c1 0 2 1 2 2v10C22 16 21 17 20 17H4C3 17 2 16 2 15V5zM12 17l6 4v-4h-6z"/></svg>\n      <span class="zammad-chat-welcome-text">');
+    
+      __out.push(this.T(this.title));
+    
+      __out.push('</span>\n    </div>\n  </div>\n  <div class="zammad-chat-modal"></div>\n  <div class="zammad-scroll-hint is-hidden">\n    <svg class="zammad-scroll-hint-icon" width="20" height="18" viewBox="0 0 20 18"><path d="M0,2.00585866 C0,0.898053512 0.898212381,0 1.99079514,0 L18.0092049,0 C19.1086907,0 20,0.897060126 20,2.00585866 L20,11.9941413 C20,13.1019465 19.1017876,14 18.0092049,14 L1.99079514,14 C0.891309342,14 0,13.1029399 0,11.9941413 L0,2.00585866 Z M10,14 L16,18 L16,14 L10,14 Z" fill-rule="evenodd"/></svg>\n    ');
+    
+      __out.push(this.T(this.scrollHint));
+    
+      __out.push('\n  </div>\n  <div class="zammad-chat-body"></div>\n  <form class="zammad-chat-controls">\n    <div class="zammad-chat-input" rows="1" placeholder="');
+    
+      __out.push(this.T('Compose your message...'));
+    
+      __out.push('" contenteditable="true"></div>\n    <button type="submit" class="zammad-chat-button zammad-chat-send"');
+    
+      if (this.background) {
+        __out.push(__sanitize(" style='background: " + this.background + "'"));
+      }
+    
+      __out.push('>');
+    
+      __out.push(this.T('Send'));
+    
+      __out.push('</button>\n  </form>\n</div>');
+    
+    }).call(this);
+    
+  }).call(__obj);
+  __obj.safe = __objSafe, __obj.escape = __escape;
+  return __out.join('');
+};
+
+if (!window.zammadChatTemplates) {
+  window.zammadChatTemplates = {};
+}
+window.zammadChatTemplates["customer_timeout"] = function(__obj) {
+  if (!__obj) __obj = {};
+  var __out = [], __capture = function(callback) {
+    var out = __out, result;
+    __out = [];
+    callback.call(this);
+    result = __out.join('');
+    __out = out;
+    return __safe(result);
+  }, __sanitize = function(value) {
+    if (value && value.ecoSafe) {
+      return value;
+    } else if (typeof value !== 'undefined' && value != null) {
+      return __escape(value);
+    } else {
+      return '';
+    }
+  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
+  __safe = __obj.safe = function(value) {
+    if (value && value.ecoSafe) {
+      return value;
+    } else {
+      if (!(typeof value !== 'undefined' && value != null)) value = '';
+      var result = new String(value);
+      result.ecoSafe = true;
+      return result;
+    }
+  };
+  if (!__escape) {
+    __escape = __obj.escape = function(value) {
+      return ('' + value)
+        .replace(/&/g, '&amp;')
+        .replace(/</g, '&lt;')
+        .replace(/>/g, '&gt;')
+        .replace(/"/g, '&quot;');
+    };
+  }
+  (function() {
+    (function() {
+      __out.push('<div class="zammad-chat-modal-text">\n  ');
+    
+      if (this.agent) {
+        __out.push('\n    ');
+        __out.push(this.T('Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> got closed.', this.delay, this.agent));
+        __out.push('\n  ');
+      } else {
+        __out.push('\n    ');
+        __out.push(this.T('Since you didn\'t respond in the last %s minutes your conversation got closed.', this.delay));
+        __out.push('\n  ');
+      }
+    
+      __out.push('\n  <br>\n  <div class="zammad-chat-button js-restart"');
+    
+      if (this.background) {
+        __out.push(__sanitize(" style='background: " + this.background + "'"));
+      }
+    
+      __out.push('>');
+    
+      __out.push(this.T('Start new conversation'));
+    
+      __out.push('</div>\n</div>');
+    
+    }).call(this);
+    
+  }).call(__obj);
+  __obj.safe = __objSafe, __obj.escape = __escape;
+  return __out.join('');
+};
+
 if (!window.zammadChatTemplates) {
   window.zammadChatTemplates = {};
 }