Added reload support for autocompletion.

app/assets/javascripts/app/controllers/_application_controller.js.coffee

@@ -180,8 +180,9 @@ class App.Controller extends Spine.Controller
 
     # start customer info controller
     new App.UserInfo(
-      el:      el
-      user_id: data.user_id
+      el:       el
+      user_id:  data.user_id
+      callback: data.callback
     )
 
   authenticate: ->

app/assets/javascripts/app/controllers/_application_controller_form.js.coffee

@@ -177,6 +177,10 @@ class App.ControllerForm extends App.Controller
       if attribute.name of @params
         attribute.value = @params[attribute.name]
 
+      if attribute.tag is 'autocompletion'
+        if @params[ attribute.name + '_autocompletion_value_shown' ]
+          attribute.valueShown = @params[ attribute.name + '_autocompletion_value_shown' ]
+
     App.Log.debug 'ControllerForm', 'formGenItem-before', attribute
 
     # build options list based on config
@@ -414,10 +418,14 @@ class App.ControllerForm extends App.Controller
         @local_attribute_full = '#' + attribute.id + '_autocompletion'
         @callback = attribute.callback
 
-        b = (event, key) =>
+        # call calback on init
+        if @callback && attribute.value && @params
+          @callback( @params )
 
+        b = (event, item) =>
           # set html form attribute
-          $(@local_attribute).val(key)
+          $(@local_attribute).val(item.id)
+          $(@local_attribute + '_autocompletion_value_shown').val(item.value)
 
           # call calback
           if @callback
@@ -431,17 +439,17 @@ class App.ControllerForm extends App.Controller
           auto: {
             source: '/users/search',
             minLength: 2,
-            select: ( event, ui ) =>
-              @log 'notice', 'selected', event, ui
-              b(event, ui.item.id)
+            select: ( event, ui ) ->
+              #@log 'notice', 'selected', event, ui
+              b(event, ui.item)
           }
         )
         ###
         $(@local_attribute_full).autocomplete(
-          source: 'api/users/search',
-          minLength: 2,
+          source: attribute.source,
+          minLength: attribute.minLengt || 3,
           select: ( event, ui ) =>
-            b(event, ui.item.id)
+            b(event, ui.item)
         )
       @delay( a, 180 )
 

app/assets/javascripts/app/controllers/agent_ticket_create.js.coffee

@@ -71,6 +71,7 @@ class App.TicketCreate extends App.Controller
 
   activate: =>
     @navupdate '#'
+    @el.find('textarea').elastic()
 
   changed: =>
     formCurrent = @formParam( @el.find('.ticket-create') )
@@ -151,23 +152,13 @@ class App.TicketCreate extends App.Controller
   render: (template = {}) ->
 
     # set defaults
-    defaults = template['options'] || App.TaskManager.get(@task_key).state || {}
-    if !( 'ticket_state_id' of defaults )
-      defaults['ticket_state_id'] = App.Collection.findByAttribute( 'TicketState', 'name', 'open' ).id
-    if !( 'ticket_priority_id' of defaults )
-      defaults['ticket_priority_id'] = App.Collection.findByAttribute( 'TicketPriority', 'name', '2 normal' ).id
-
-    # remember customers
-    if $('#create_customer_id').val()
-      defaults['customer_id'] = $('#create_customer_id').val()
-      defaults['customer_id_autocompletion'] = $('#create_customer_id_autocompletion').val()
-    else
-#      defaults['customer_id'] = '2'
-#      defaults['customer_id_autocompletion'] = '12312313'
+    defaults =
+      ticket_state_id:    App.Collection.findByAttribute( 'TicketState', 'name', 'open' ).id
+      ticket_priority_id: App.Collection.findByAttribute( 'TicketPriority', 'name', '2 normal' ).id
 
     # generate form
     configure_attributes = [
-      { name: 'customer_id',        display: 'Customer', tag: 'autocompletion', type: 'text', limit: 200, null: false, relation: 'User', class: 'span7', autocapitalize: false, help: 'Select the customer of the Ticket or create one.', link: '<a href="" class="customer_new">&raquo;</a>', callback: @localUserInfo },
+      { name: 'customer_id',        display: 'Customer', tag: 'autocompletion', type: 'text', limit: 200, null: false, relation: 'User', class: 'span7', autocapitalize: false, help: 'Select the customer of the Ticket or create one.', link: '<a href="" class="customer_new">&raquo;</a>', callback: @localUserInfo, source: 'api/users/search', minLengt: 2 },
       { name: 'group_id',           display: 'Group',    tag: 'select',   multiple: false, null: false, filter: @edit_form, nulloption: true, relation: 'Group', default: defaults['group_id'], class: 'span7',  },
       { name: 'owner_id',           display: 'Owner',    tag: 'select',   multiple: false, null: true,  filter: @edit_form, nulloption: true, relation: 'User',  default: defaults['owner_id'], class: 'span7',  },
       { name: 'tags',               display: 'Tags',     tag: 'tag',      type: 'text', null: true, default: defaults['tags'], class: 'span7', },
@@ -183,6 +174,12 @@ class App.TicketCreate extends App.Controller
       admin: @isRole('Admin')
     )
 
+    params = undefined
+    if template && !_.isEmpty( template.options )
+      params = template.options
+    else if App.TaskManager.get(@task_key) && !_.isEmpty( App.TaskManager.get(@task_key).state )
+      params = App.TaskManager.get(@task_key).state
+
     new App.ControllerForm(
       el: @el.find('.ticket_create')
       form_id: @form_id
@@ -191,6 +188,7 @@ class App.TicketCreate extends App.Controller
         className:            'create_' + @type + '_' + @id
       autofocus: true
       form_data: @edit_form
+      params:    params
     )
 
     # update taskbar with new meta data
@@ -202,12 +200,6 @@ class App.TicketCreate extends App.Controller
     # update textarea size
     @el.find('textarea').trigger('change')
 
-    # start customer info controller
-    if defaults['customer_id']
-      $('#create_customer_id').val( defaults['customer_id'] )
-      $('#create_customer_id_autocompletion').val( defaults['customer_id_autocompletion'] )
-      @userInfo( user_id: defaults['customer_id'] )
-
     # show template UI
     new App.TemplateUI(
       el:          @el.find('[data-id="ticket_template"]'),
@@ -217,14 +209,24 @@ class App.TicketCreate extends App.Controller
     @formDefault = @formParam( @el.find('.ticket-create') )
 
     # show text module UI
-    new App.TextModuleUI(
+    @textModule = new App.TextModuleUI(
       el: $('.ticket-create')
     )
 
   localUserInfo: (params) =>
+
+    # update text module UI
+    callback = (user) =>
+      @textModule.reload(
+        data:
+          ticket:
+            customer: user
+      )
+
     @userInfo(
-      user_id: params.customer_id
-      el:      @el.find('[data-id="customer_info"]')
+      user_id:  params.customer_id
+      el:       @el.find('[data-id="customer_info"]')
+      callback: callback
     )
 
   userNew: (e) =>

app/assets/javascripts/app/controllers/agent_ticket_customer.js.coffee

@@ -5,8 +5,7 @@ class App.TicketCustomer extends App.ControllerModal
 
   render: -> 
     configure_attributes = [
-#      { name: 'customer_id', display: 'Customer', tag: 'autocompletion', type: 'text', limit: 100, null: false, relation: 'User', class: 'span7', autocapitalize: false, help: 'Select the customer of the Ticket or create one.', link: '<a href="" class="customer_new">&raquo;</a>', callback: @userInfo },
-      { name: 'customer_id', display: 'Customer', tag: 'autocompletion', type: 'text', limit: 100, null: false, relation: 'User', class: 'span5', autocapitalize: false, help: 'Select the new customer of the Ticket.', },
+      { name: 'customer_id', display: 'Customer', tag: 'autocompletion', type: 'text', limit: 100, null: false, relation: 'User', class: 'span5', autocapitalize: false, help: 'Select the new customer of the Ticket.', source: 'api/users/search', minLengt: 2 },
     ]
 
     @html App.view('agent_ticket_customer')()
@@ -36,7 +35,7 @@ class App.TicketCustomer extends App.ControllerModal
 
       # close modal
       @modalHide()
-  
+
       # reload zoom view
       @zoom.render()
 

app/assets/javascripts/app/controllers/user_info_widget.js.coffee

@@ -5,7 +5,13 @@ class App.UserInfo extends App.Controller
 
   constructor: ->
     super
-    App.Collection.find( 'User', @user_id, @render )
+
+    callback = (user) =>
+      @render(user)
+      if @callback
+        @callback(user)
+
+    App.Collection.find( 'User', @user_id, callback )
 
   render: (user) =>
 

app/assets/javascripts/app/views/generic/autocompletion.jst.eco

@@ -1,2 +1,3 @@
 <input id="<%= @attribute.id %>" type="hidden" name="<%= @attribute.name %>" value="<%= @attribute.value %>" <%= @attribute.required %> />
-<input id="<%= @attribute.id %>_autocompletion" type="text" name="<%= @attribute.name %>_autocompletion" value="" class="<%= @attribute.class %>" <%= @attribute.required %> <%= @attribute.autofocus %> <%- @attribute.autocapitalize %>/>
+<input id="<%= @attribute.id %>_autocompletion" type="text" name="<%= @attribute.name %>_autocompletion" value="<%= @attribute.valueShown %>" class="<%= @attribute.class %>" <%= @attribute.required %> <%= @attribute.autofocus %> <%- @attribute.autocapitalize %>/>
+<input id="<%= @attribute.id %>_autocompletion_value_shown" type="hidden" name="<%= @attribute.name %>_autocompletion_value_shown" value="<%= @attribute.valueShown %>"/>

test/browser/agent_ticket_actions_level1_test.rb

@@ -2,7 +2,7 @@
 require 'browser_test_helper'
 
 class AgentTicketActionLevel1Test < TestCase
-  def test_agent_ticket
+  def test_agent_ticket_create
     tests = [
       {
         :name     => 'agent ticket create 1',

test/browser/agent_ticket_actions_level2_test.rb

@@ -2,7 +2,7 @@
 require 'browser_test_helper'
 
 class AgentTicketActionsLevel2Test < TestCase
-  def test_websocket
+  def test_work_with_two_browser_on_same_ticket
     message = 'message 1äöüß ' + rand(99999999999999999).to_s
     tests = [
       {
@@ -167,6 +167,11 @@ class AgentTicketActionsLevel2Test < TestCase
             :execute => 'wait',
             :value   => 1,
           },
+          {
+            :where        => :instance2,
+            :execute      => 'js',
+            :value        => '$("#global-search").val("")',
+          },
           {
             :where        => :instance2,
             :execute      => 'js',
@@ -181,6 +186,11 @@ class AgentTicketActionsLevel2Test < TestCase
             :execute      => 'js',
             :value        => '$("#global-search").blur()',
           },
+          {
+            :where        => :instance2,
+            :execute      => 'js',
+            :value        => '$("#global-search").parent().parent().removeClass("open")',
+          },
           {
             :execute => 'wait',
             :value   => 3,