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+# Copyright (C) 2012-2024 Zammad Foundation, https://zammad-foundation.org/
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+
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+require 'rails_helper'
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+
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+RSpec.describe 'Desktop > Ticket > Create', app: :desktop_view, authenticated_as: :agent, type: :system do
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+ let(:agent) { create(:agent, groups: [group]) }
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+ let(:group) { create(:group) }
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+
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+ context 'when creating a ticket from a template', db_strategy: :reset do
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+
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+ # Activate ticket type field.
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+ before do
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+ ObjectManager::Attribute.get(object: 'Ticket', name: 'type').tap do |oa|
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+ oa.active = true
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+ oa.save!
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+ end
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+ ObjectManager::Attribute.migration_execute
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+ end
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+
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+ let(:ticket_type) { create(:ticket_type) }
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+ let(:customer) { create(:customer, :with_org) }
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+ let!(:template) do
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+ create(
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+ :template,
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+ :dummy_data,
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+ title: 'Template Ticket Title',
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+ body: 'Template Ticket Body',
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+ tags: %w[foo bar],
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+ customer:,
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+ group:,
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+ ).tap do |template|
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+ template['options']['ticket.type'] = { 'value' => 'Problem' }
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+ template.save!
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+ end
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+ end
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+
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+ it 'applies the template correctly' do
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+
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+ skip 'Pending fix for https://github.com/zammad/coordination-desktop-view/issues/234'
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+
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+ visit '/ticket/create'
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+ wait_for_form_updater
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+ wait_for_form_to_settle('ticket-create')
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+
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+ click_on 'Apply Template'
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+ click_on template.name
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+ expect(page).to have_text(customer.fullname)
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+ wait_for_gql('shared/entities/user/graphql/queries/user.graphql')
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+
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+ click_on 'Create'
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+ wait_for_gql('shared/entities/ticket/graphql/mutations/create.graphql')
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+
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+ expect(page).to have_text('Ticket has been created successfully')
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+
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+ expect(Ticket.last).to have_attributes(
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+ title: 'Template Ticket Title',
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+ customer: customer,
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+ type: 'Problem',
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+ )
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+ expect(Ticket.last.articles.first.body).to include('Template Ticket Body')
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+ expect(Tag.tag_list(object: 'Ticket', o_id: Ticket.last.id)).to eq(%w[foo bar])
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+ end
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+ end
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+
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+end
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Martin Gruner