Improved stability of tests.

test/browser/agent_ticket_actions_level8_test.rb

@@ -118,7 +118,7 @@ class AgentTicketActionLevel8Test < TestCase
     sendkey(
       value: :enter,
     )
-    sleep 3
+    sleep 10
 
     # set tag #2
     click(
@@ -131,7 +131,7 @@ class AgentTicketActionLevel8Test < TestCase
     sendkey(
       value: :enter,
     )
-    sleep 3
+    sleep 10
 
     # set tag #3 + #4
     click(
@@ -144,7 +144,7 @@ class AgentTicketActionLevel8Test < TestCase
     sendkey(
       value: :enter,
     )
-    sleep 3
+    sleep 10
 
     # set tag #5
     click(
@@ -157,7 +157,7 @@ class AgentTicketActionLevel8Test < TestCase
     click(
       css: '#global-search',
     )
-    sleep 3
+    sleep 10
 
     # verify tags
     tags_verify(

test/browser_test_helper.rb

@@ -1467,7 +1467,6 @@ wait untill text in selector disabppears
     element.click
     element.clear
 
-    # workaround, sometimes focus is not triggered
     element.send_keys(params[:customer])
     sleep 2.5
 
@@ -1830,13 +1829,23 @@ wait untill text in selector disabppears
       element.click
       element.clear
 
-      # workaround, sometimes focus is not triggered
+      # ff issue, sometimes focus event gets dropped
+      # if drowdown is not open, try it again
+      if !instance.find_elements(css: '.active .newTicket .js-recipientDropdown.open')[0]
+        instance.execute_script('$(".active .newTicket .js-recipientDropdown").addClass("open")')
+      end
+
       element.send_keys(data[:customer])
       sleep 2.5
 
       element.send_keys(:enter)
-      #instance.find_elements(css: '.active .newTicket .recipientList-entry.js-user.is-active')[0].click
       sleep 0.4
+      # ff issue, sometimes enter event gets dropped
+      # take user manually
+      if instance.find_elements(css: '.active .newTicket .js-recipientDropdown.open')[0]
+        instance.find_elements(css: '.active .newTicket .recipientList-entry.js-user.is-active')[0].click
+        sleep 0.4
+      end
     end
 
     if params[:custom_data_select]
@@ -1993,7 +2002,6 @@ wait untill text in selector disabppears
       element.click
       element.clear
 
-      # workaround, sometimes focus is not triggered
       element.send_keys(data[:customer])
       sleep 2.5