Update translation files

Updated by "Update PO files to match POT (msgmerge)" hook in Weblate.

Translation: Zammad/Zammad (development version)
Translate-URL: https://translations.zammad.org/projects/zammad/zammad-development/

i18n/zammad.ar.po

@@ -1006,9 +1006,6 @@ msgstr "المرفقات"
 
 #: app/assets/javascripts/app/views/import/kayako.jst.eco
 #, fuzzy
-#| msgid ""
-#| "Attention: These will be your login password after the import is "
-#| "completed."
 msgid ""
 "Attention: These will also your login password after the import is completed."
 msgstr ""
@@ -2586,7 +2583,6 @@ msgstr ""
 
 #: db/seeds/settings.rb
 #, fuzzy
-#| msgid "Defines the sender of email notifications."
 msgid "Defines Kayako endpoint authentication user."
 msgstr "يحدد مرسل إخطارات البريد الإلكتروني."
 
@@ -7984,7 +7980,6 @@ msgstr ""
 
 #: app/assets/javascripts/app/views/sla/index.jst.eco
 #, fuzzy
-#| msgid "First Response Time"
 msgid "Response Time"
 msgstr "وقت الاستجابة الأولى"
 
@@ -11482,7 +11477,6 @@ msgstr "قبل (قريب)"
 
 #: app/assets/javascripts/app/views/generic/sla_times.jst.eco
 #, fuzzy
-#| msgid "Latest updates"
 msgid "between agent updates"
 msgstr "آخر التحديثات"
 
@@ -11496,7 +11490,6 @@ msgstr "بواسطة"
 
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #, fuzzy
-#| msgid "Changed"
 msgid "changed to"
 msgstr "تغير"
 
@@ -11668,7 +11661,6 @@ msgstr ""
 
 #: db/seeds/ticket_article_types.rb
 #, fuzzy
-#| msgid "twitter direct-message"
 msgid "facebook direct-message"
 msgstr "رسالة تويتر مباشرة"
 
@@ -12256,6 +12248,81 @@ msgstr "| حق | يعني | موضوع ما [تذكرة # 12345] |"
 msgid "∅ Waiting time today"
 msgstr "∅ وقت الانتظار اليوم "
 
+#: app/assets/javascripts/app/models/sla.coffee
+msgid ""
+"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
+"certain customers' time-related responses. Thus, for example, you can say "
+"customers should always get a response from you after 8 hours at the latest. "
+"In the event of an imminent violation or a breach, Zammad will alert you to "
+"such events."
+msgstr ""
+
+#: app/assets/javascripts/app/models/sla.coffee
+msgid ""
+"Any violations are displayed in a separate view in the overviews. You can "
+"also configure ** e-mail notifications **."
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid ""
+"Available objects are:\n"
+"* ticket (e. g. ticket.state, ticket.group)\n"
+"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
+"lastname)\n"
+"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
+"* ticket.organization (e. g. ticket.organization.name)\n"
+"* user (e. g. user.firstname, user.email)"
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid ""
+"Create Text Modules to **spend less time writing responses**. Text Modules "
+"can include smart variables like the users name or email address."
+msgstr ""
+
+#: app/assets/javascripts/app/models/trigger.coffee
+msgid ""
+"Every time a customer creates a new ticket, they automatically receive a "
+"confirmation email to assure them that their issue has been submitted "
+"successfully. This behavior is built into Zammad, but it’s also highly "
+"customizable, and you can set up other automated actions just like it."
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid ""
+"Examples of snippets are:\n"
+"* Hello Mrs. #{ticket.customer.lastname},\n"
+"* Hello Mr. #{ticket.customer.lastname},\n"
+"* Hello #{ticket.customer.firstname},\n"
+"* My Name is #{user.firstname},"
+msgstr ""
+
+#: app/assets/javascripts/app/models/sla.coffee
+msgid ""
+"It can be ** response time ** (time between the creation of a ticket and the "
+"first reaction of an agent), ** update time ** (time between a customer's "
+"request and an agent's reaction) and ** solution time ** (time between "
+"creation and closing a ticket ) To be defined."
+msgstr ""
+
+#: app/assets/javascripts/app/models/trigger.coffee
+msgid ""
+"Maybe you want to set a higher priority on any ticket with the word “urgent” "
+"in the title. Maybe you want to avoid sending auto-reply emails to customers "
+"from certain organizations. Maybe you want mark a ticket as “pending” "
+"whenever someone adds an internal note to a ticket."
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid "Of course you can also use multi line snippets."
+msgstr ""
+
+#: app/assets/javascripts/app/models/trigger.coffee
+msgid ""
+"Whatever it is, you can do it with triggers: actions that watch tickets for "
+"certain changes, and then fire off whenever those changes occur."
+msgstr ""
+
 #~ msgid "Default caller id"
 #~ msgstr "معرف المتصل الافتراضي"
 

i18n/zammad.bg.po

@@ -11294,7 +11294,6 @@ msgstr "от"
 
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #, fuzzy
-#| msgid "has changed"
 msgid "changed to"
 msgstr "се промени"
 
@@ -11466,7 +11465,6 @@ msgstr ""
 
 #: db/seeds/ticket_article_types.rb
 #, fuzzy
-#| msgid "twitter direct-message"
 msgid "facebook direct-message"
 msgstr "Twitter директно-съобщение"
 
@@ -12048,3 +12046,78 @@ msgstr ""
 #: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco
 msgid "∅ Waiting time today"
 msgstr "∅ Време за изчакване днес"
+
+#: app/assets/javascripts/app/models/sla.coffee
+msgid ""
+"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
+"certain customers' time-related responses. Thus, for example, you can say "
+"customers should always get a response from you after 8 hours at the latest. "
+"In the event of an imminent violation or a breach, Zammad will alert you to "
+"such events."
+msgstr ""
+
+#: app/assets/javascripts/app/models/sla.coffee
+msgid ""
+"Any violations are displayed in a separate view in the overviews. You can "
+"also configure ** e-mail notifications **."
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid ""
+"Available objects are:\n"
+"* ticket (e. g. ticket.state, ticket.group)\n"
+"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
+"lastname)\n"
+"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
+"* ticket.organization (e. g. ticket.organization.name)\n"
+"* user (e. g. user.firstname, user.email)"
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid ""
+"Create Text Modules to **spend less time writing responses**. Text Modules "
+"can include smart variables like the users name or email address."
+msgstr ""
+
+#: app/assets/javascripts/app/models/trigger.coffee
+msgid ""
+"Every time a customer creates a new ticket, they automatically receive a "
+"confirmation email to assure them that their issue has been submitted "
+"successfully. This behavior is built into Zammad, but it’s also highly "
+"customizable, and you can set up other automated actions just like it."
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid ""
+"Examples of snippets are:\n"
+"* Hello Mrs. #{ticket.customer.lastname},\n"
+"* Hello Mr. #{ticket.customer.lastname},\n"
+"* Hello #{ticket.customer.firstname},\n"
+"* My Name is #{user.firstname},"
+msgstr ""
+
+#: app/assets/javascripts/app/models/sla.coffee
+msgid ""
+"It can be ** response time ** (time between the creation of a ticket and the "
+"first reaction of an agent), ** update time ** (time between a customer's "
+"request and an agent's reaction) and ** solution time ** (time between "
+"creation and closing a ticket ) To be defined."
+msgstr ""
+
+#: app/assets/javascripts/app/models/trigger.coffee
+msgid ""
+"Maybe you want to set a higher priority on any ticket with the word “urgent” "
+"in the title. Maybe you want to avoid sending auto-reply emails to customers "
+"from certain organizations. Maybe you want mark a ticket as “pending” "
+"whenever someone adds an internal note to a ticket."
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid "Of course you can also use multi line snippets."
+msgstr ""
+
+#: app/assets/javascripts/app/models/trigger.coffee
+msgid ""
+"Whatever it is, you can do it with triggers: actions that watch tickets for "
+"certain changes, and then fire off whenever those changes occur."
+msgstr ""

i18n/zammad.cs.po

@@ -1008,9 +1008,6 @@ msgstr "Přílohy"
 
 #: app/assets/javascripts/app/views/import/kayako.jst.eco
 #, fuzzy
-#| msgid ""
-#| "Attention: These will be your login password after the import is "
-#| "completed."
 msgid ""
 "Attention: These will also your login password after the import is completed."
 msgstr "Upozornění: Toto budou vaše přihlašovací heslo po dokončení importu."
@@ -2582,7 +2579,6 @@ msgstr ""
 
 #: db/seeds/settings.rb
 #, fuzzy
-#| msgid "Defines the sender of email notifications."
 msgid "Defines Kayako endpoint authentication user."
 msgstr "Nastaví název odesílatele oznámení odeslaných emailem."
 
@@ -7944,7 +7940,6 @@ msgstr ""
 
 #: app/assets/javascripts/app/views/sla/index.jst.eco
 #, fuzzy
-#| msgid "First Response Time"
 msgid "Response Time"
 msgstr "První Reakční doba"
 
@@ -11403,7 +11398,6 @@ msgstr "před (relativně)"
 
 #: app/assets/javascripts/app/views/generic/sla_times.jst.eco
 #, fuzzy
-#| msgid "Latest updates"
 msgid "between agent updates"
 msgstr "Nejnovější aktualizace"
 
@@ -11417,7 +11411,6 @@ msgstr "od"
 
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #, fuzzy
-#| msgid "Changed"
 msgid "changed to"
 msgstr "Změněno"
 
@@ -11589,7 +11582,6 @@ msgstr ""
 
 #: db/seeds/ticket_article_types.rb
 #, fuzzy
-#| msgid "twitter direct-message"
 msgid "facebook direct-message"
 msgstr "twitter soukromá zpráva"
 
@@ -12178,6 +12170,81 @@ msgstr "|Pravé| myšleno |Nějaký předmět [Ticket#12345]|"
 msgid "∅ Waiting time today"
 msgstr "dnešní ∅ čekací doby"
 
+#: app/assets/javascripts/app/models/sla.coffee
+msgid ""
+"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
+"certain customers' time-related responses. Thus, for example, you can say "
+"customers should always get a response from you after 8 hours at the latest. "
+"In the event of an imminent violation or a breach, Zammad will alert you to "
+"such events."
+msgstr ""
+
+#: app/assets/javascripts/app/models/sla.coffee
+msgid ""
+"Any violations are displayed in a separate view in the overviews. You can "
+"also configure ** e-mail notifications **."
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid ""
+"Available objects are:\n"
+"* ticket (e. g. ticket.state, ticket.group)\n"
+"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
+"lastname)\n"
+"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
+"* ticket.organization (e. g. ticket.organization.name)\n"
+"* user (e. g. user.firstname, user.email)"
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid ""
+"Create Text Modules to **spend less time writing responses**. Text Modules "
+"can include smart variables like the users name or email address."
+msgstr ""
+
+#: app/assets/javascripts/app/models/trigger.coffee
+msgid ""
+"Every time a customer creates a new ticket, they automatically receive a "
+"confirmation email to assure them that their issue has been submitted "
+"successfully. This behavior is built into Zammad, but it’s also highly "
+"customizable, and you can set up other automated actions just like it."
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid ""
+"Examples of snippets are:\n"
+"* Hello Mrs. #{ticket.customer.lastname},\n"
+"* Hello Mr. #{ticket.customer.lastname},\n"
+"* Hello #{ticket.customer.firstname},\n"
+"* My Name is #{user.firstname},"
+msgstr ""
+
+#: app/assets/javascripts/app/models/sla.coffee
+msgid ""
+"It can be ** response time ** (time between the creation of a ticket and the "
+"first reaction of an agent), ** update time ** (time between a customer's "
+"request and an agent's reaction) and ** solution time ** (time between "
+"creation and closing a ticket ) To be defined."
+msgstr ""
+
+#: app/assets/javascripts/app/models/trigger.coffee
+msgid ""
+"Maybe you want to set a higher priority on any ticket with the word “urgent” "
+"in the title. Maybe you want to avoid sending auto-reply emails to customers "
+"from certain organizations. Maybe you want mark a ticket as “pending” "
+"whenever someone adds an internal note to a ticket."
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid "Of course you can also use multi line snippets."
+msgstr ""
+
+#: app/assets/javascripts/app/models/trigger.coffee
+msgid ""
+"Whatever it is, you can do it with triggers: actions that watch tickets for "
+"certain changes, and then fire off whenever those changes occur."
+msgstr ""
+
 #~ msgid "Default caller id"
 #~ msgstr "Výchozí id volajícího"
 

i18n/zammad.da.po

@@ -1004,9 +1004,6 @@ msgstr "Vedhæftede"
 
 #: app/assets/javascripts/app/views/import/kayako.jst.eco
 #, fuzzy
-#| msgid ""
-#| "Attention: These will be your login password after the import is "
-#| "completed."
 msgid ""
 "Attention: These will also your login password after the import is completed."
 msgstr ""
@@ -7899,7 +7896,6 @@ msgstr ""
 
 #: app/assets/javascripts/app/views/sla/index.jst.eco
 #, fuzzy
-#| msgid "First Response Time"
 msgid "Response Time"
 msgstr "Første Responstid"
 
@@ -11319,7 +11315,6 @@ msgstr "før (relativ)"
 
 #: app/assets/javascripts/app/views/generic/sla_times.jst.eco
 #, fuzzy
-#| msgid "Latest updates"
 msgid "between agent updates"
 msgstr "Sidste opdateringer"
 
@@ -11333,7 +11328,6 @@ msgstr "af"
 
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #, fuzzy
-#| msgid "Changed"
 msgid "changed to"
 msgstr "Gemt"
 
@@ -12086,6 +12080,81 @@ msgstr "|Højre| betyder |Et Emne [Ticket#12345]|"
 msgid "∅ Waiting time today"
 msgstr "Ventetid i dag"
 
+#: app/assets/javascripts/app/models/sla.coffee
+msgid ""
+"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
+"certain customers' time-related responses. Thus, for example, you can say "
+"customers should always get a response from you after 8 hours at the latest. "
+"In the event of an imminent violation or a breach, Zammad will alert you to "
+"such events."
+msgstr ""
+
+#: app/assets/javascripts/app/models/sla.coffee
+msgid ""
+"Any violations are displayed in a separate view in the overviews. You can "
+"also configure ** e-mail notifications **."
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid ""
+"Available objects are:\n"
+"* ticket (e. g. ticket.state, ticket.group)\n"
+"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
+"lastname)\n"
+"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
+"* ticket.organization (e. g. ticket.organization.name)\n"
+"* user (e. g. user.firstname, user.email)"
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid ""
+"Create Text Modules to **spend less time writing responses**. Text Modules "
+"can include smart variables like the users name or email address."
+msgstr ""
+
+#: app/assets/javascripts/app/models/trigger.coffee
+msgid ""
+"Every time a customer creates a new ticket, they automatically receive a "
+"confirmation email to assure them that their issue has been submitted "
+"successfully. This behavior is built into Zammad, but it’s also highly "
+"customizable, and you can set up other automated actions just like it."
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid ""
+"Examples of snippets are:\n"
+"* Hello Mrs. #{ticket.customer.lastname},\n"
+"* Hello Mr. #{ticket.customer.lastname},\n"
+"* Hello #{ticket.customer.firstname},\n"
+"* My Name is #{user.firstname},"
+msgstr ""
+
+#: app/assets/javascripts/app/models/sla.coffee
+msgid ""
+"It can be ** response time ** (time between the creation of a ticket and the "
+"first reaction of an agent), ** update time ** (time between a customer's "
+"request and an agent's reaction) and ** solution time ** (time between "
+"creation and closing a ticket ) To be defined."
+msgstr ""
+
+#: app/assets/javascripts/app/models/trigger.coffee
+msgid ""
+"Maybe you want to set a higher priority on any ticket with the word “urgent” "
+"in the title. Maybe you want to avoid sending auto-reply emails to customers "
+"from certain organizations. Maybe you want mark a ticket as “pending” "
+"whenever someone adds an internal note to a ticket."
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid "Of course you can also use multi line snippets."
+msgstr ""
+
+#: app/assets/javascripts/app/models/trigger.coffee
+msgid ""
+"Whatever it is, you can do it with triggers: actions that watch tickets for "
+"certain changes, and then fire off whenever those changes occur."
+msgstr ""
+
 #~ msgid "Default caller id"
 #~ msgstr "Default opkalds ID"
 

i18n/zammad.de-de.po

@@ -1027,9 +1027,6 @@ msgstr "Anhänge"
 
 #: app/assets/javascripts/app/views/import/kayako.jst.eco
 #, fuzzy
-#| msgid ""
-#| "Attention: These will be your login password after the import is "
-#| "completed."
 msgid ""
 "Attention: These will also your login password after the import is completed."
 msgstr ""
@@ -2617,7 +2614,6 @@ msgstr ""
 
 #: db/seeds/settings.rb
 #, fuzzy
-#| msgid "Defines the sender of email notifications."
 msgid "Defines Kayako endpoint authentication user."
 msgstr "Setzten des Absenders von E-Mail Benachrichtigungen."
 
@@ -8072,7 +8068,6 @@ msgstr ""
 
 #: app/assets/javascripts/app/views/sla/index.jst.eco
 #, fuzzy
-#| msgid "First Response Time"
 msgid "Response Time"
 msgstr "Reaktionszeit"
 
@@ -11637,7 +11632,6 @@ msgstr "vor (relativ)"
 
 #: app/assets/javascripts/app/views/generic/sla_times.jst.eco
 #, fuzzy
-#| msgid "Latest updates"
 msgid "between agent updates"
 msgstr "Letzen Änderungen"
 
@@ -11651,7 +11645,6 @@ msgstr "von"
 
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #, fuzzy
-#| msgid "Changed"
 msgid "changed to"
 msgstr "Geändert"
 
@@ -11823,7 +11816,6 @@ msgstr ""
 
 #: db/seeds/ticket_article_types.rb
 #, fuzzy
-#| msgid "twitter direct-message"
 msgid "facebook direct-message"
 msgstr "Twitter Direkt-Nachricht"
 
@@ -12411,6 +12403,81 @@ msgstr "|rechts| bedeutet |Ein Betreff [Ticket#12345]|"
 msgid "∅ Waiting time today"
 msgstr "∅ Wartezeit heute"
 
+#: app/assets/javascripts/app/models/sla.coffee
+msgid ""
+"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
+"certain customers' time-related responses. Thus, for example, you can say "
+"customers should always get a response from you after 8 hours at the latest. "
+"In the event of an imminent violation or a breach, Zammad will alert you to "
+"such events."
+msgstr ""
+
+#: app/assets/javascripts/app/models/sla.coffee
+msgid ""
+"Any violations are displayed in a separate view in the overviews. You can "
+"also configure ** e-mail notifications **."
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid ""
+"Available objects are:\n"
+"* ticket (e. g. ticket.state, ticket.group)\n"
+"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
+"lastname)\n"
+"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
+"* ticket.organization (e. g. ticket.organization.name)\n"
+"* user (e. g. user.firstname, user.email)"
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid ""
+"Create Text Modules to **spend less time writing responses**. Text Modules "
+"can include smart variables like the users name or email address."
+msgstr ""
+
+#: app/assets/javascripts/app/models/trigger.coffee
+msgid ""
+"Every time a customer creates a new ticket, they automatically receive a "
+"confirmation email to assure them that their issue has been submitted "
+"successfully. This behavior is built into Zammad, but it’s also highly "
+"customizable, and you can set up other automated actions just like it."
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid ""
+"Examples of snippets are:\n"
+"* Hello Mrs. #{ticket.customer.lastname},\n"
+"* Hello Mr. #{ticket.customer.lastname},\n"
+"* Hello #{ticket.customer.firstname},\n"
+"* My Name is #{user.firstname},"
+msgstr ""
+
+#: app/assets/javascripts/app/models/sla.coffee
+msgid ""
+"It can be ** response time ** (time between the creation of a ticket and the "
+"first reaction of an agent), ** update time ** (time between a customer's "
+"request and an agent's reaction) and ** solution time ** (time between "
+"creation and closing a ticket ) To be defined."
+msgstr ""
+
+#: app/assets/javascripts/app/models/trigger.coffee
+msgid ""
+"Maybe you want to set a higher priority on any ticket with the word “urgent” "
+"in the title. Maybe you want to avoid sending auto-reply emails to customers "
+"from certain organizations. Maybe you want mark a ticket as “pending” "
+"whenever someone adds an internal note to a ticket."
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid "Of course you can also use multi line snippets."
+msgstr ""
+
+#: app/assets/javascripts/app/models/trigger.coffee
+msgid ""
+"Whatever it is, you can do it with triggers: actions that watch tickets for "
+"certain changes, and then fire off whenever those changes occur."
+msgstr ""
+
 #~ msgid "Default caller id"
 #~ msgstr "Default Caller-ID"
 

i18n/zammad.el.po

@@ -1025,9 +1025,6 @@ msgstr "Συνημένα"
 
 #: app/assets/javascripts/app/views/import/kayako.jst.eco
 #, fuzzy
-#| msgid ""
-#| "Attention: These will be your login password after the import is "
-#| "completed."
 msgid ""
 "Attention: These will also your login password after the import is completed."
 msgstr ""
@@ -2619,7 +2616,6 @@ msgstr ""
 
 #: db/seeds/settings.rb
 #, fuzzy
-#| msgid "Defines the sender of email notifications."
 msgid "Defines Kayako endpoint authentication user."
 msgstr "Oρίζει τον αποστολέα των ειδοποιήσεων μέσω email."
 
@@ -8081,7 +8077,6 @@ msgstr ""
 
 #: app/assets/javascripts/app/views/sla/index.jst.eco
 #, fuzzy
-#| msgid "First Response Time"
 msgid "Response Time"
 msgstr "Πρώτος χρόνος απόκρισης"
 
@@ -11501,7 +11496,6 @@ msgstr ""
 
 #: app/assets/javascripts/app/views/generic/sla_times.jst.eco
 #, fuzzy
-#| msgid "Latest updates"
 msgid "between agent updates"
 msgstr "Τελευταίες ενημερώσεις"
 
@@ -11515,7 +11509,6 @@ msgstr "με"
 
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #, fuzzy
-#| msgid "Changed"
 msgid "changed to"
 msgstr "Αλλαχθηκε"
 
@@ -11687,7 +11680,6 @@ msgstr ""
 
 #: db/seeds/ticket_article_types.rb
 #, fuzzy
-#| msgid "twitter direct-message"
 msgid "facebook direct-message"
 msgstr "twitter direct-message"
 
@@ -12270,6 +12262,81 @@ msgstr ""
 msgid "∅ Waiting time today"
 msgstr "∅ μεσος χρονοσ αναμονησ σημερα"
 
+#: app/assets/javascripts/app/models/sla.coffee
+msgid ""
+"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
+"certain customers' time-related responses. Thus, for example, you can say "
+"customers should always get a response from you after 8 hours at the latest. "
+"In the event of an imminent violation or a breach, Zammad will alert you to "
+"such events."
+msgstr ""
+
+#: app/assets/javascripts/app/models/sla.coffee
+msgid ""
+"Any violations are displayed in a separate view in the overviews. You can "
+"also configure ** e-mail notifications **."
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid ""
+"Available objects are:\n"
+"* ticket (e. g. ticket.state, ticket.group)\n"
+"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
+"lastname)\n"
+"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
+"* ticket.organization (e. g. ticket.organization.name)\n"
+"* user (e. g. user.firstname, user.email)"
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid ""
+"Create Text Modules to **spend less time writing responses**. Text Modules "
+"can include smart variables like the users name or email address."
+msgstr ""
+
+#: app/assets/javascripts/app/models/trigger.coffee
+msgid ""
+"Every time a customer creates a new ticket, they automatically receive a "
+"confirmation email to assure them that their issue has been submitted "
+"successfully. This behavior is built into Zammad, but it’s also highly "
+"customizable, and you can set up other automated actions just like it."
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid ""
+"Examples of snippets are:\n"
+"* Hello Mrs. #{ticket.customer.lastname},\n"
+"* Hello Mr. #{ticket.customer.lastname},\n"
+"* Hello #{ticket.customer.firstname},\n"
+"* My Name is #{user.firstname},"
+msgstr ""
+
+#: app/assets/javascripts/app/models/sla.coffee
+msgid ""
+"It can be ** response time ** (time between the creation of a ticket and the "
+"first reaction of an agent), ** update time ** (time between a customer's "
+"request and an agent's reaction) and ** solution time ** (time between "
+"creation and closing a ticket ) To be defined."
+msgstr ""
+
+#: app/assets/javascripts/app/models/trigger.coffee
+msgid ""
+"Maybe you want to set a higher priority on any ticket with the word “urgent” "
+"in the title. Maybe you want to avoid sending auto-reply emails to customers "
+"from certain organizations. Maybe you want mark a ticket as “pending” "
+"whenever someone adds an internal note to a ticket."
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid "Of course you can also use multi line snippets."
+msgstr ""
+
+#: app/assets/javascripts/app/models/trigger.coffee
+msgid ""
+"Whatever it is, you can do it with triggers: actions that watch tickets for "
+"certain changes, and then fire off whenever those changes occur."
+msgstr ""
+
 #~ msgid "Default caller id"
 #~ msgstr "Προεπιλεγμένο αναγνωριστικό καλούντος"
 

i18n/zammad.en-ca.po

@@ -12044,3 +12044,78 @@ msgstr ""
 #: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco
 msgid "∅ Waiting time today"
 msgstr ""
+
+#: app/assets/javascripts/app/models/sla.coffee
+msgid ""
+"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
+"certain customers' time-related responses. Thus, for example, you can say "
+"customers should always get a response from you after 8 hours at the latest. "
+"In the event of an imminent violation or a breach, Zammad will alert you to "
+"such events."
+msgstr ""
+
+#: app/assets/javascripts/app/models/sla.coffee
+msgid ""
+"Any violations are displayed in a separate view in the overviews. You can "
+"also configure ** e-mail notifications **."
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid ""
+"Available objects are:\n"
+"* ticket (e. g. ticket.state, ticket.group)\n"
+"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
+"lastname)\n"
+"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
+"* ticket.organization (e. g. ticket.organization.name)\n"
+"* user (e. g. user.firstname, user.email)"
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid ""
+"Create Text Modules to **spend less time writing responses**. Text Modules "
+"can include smart variables like the users name or email address."
+msgstr ""
+
+#: app/assets/javascripts/app/models/trigger.coffee
+msgid ""
+"Every time a customer creates a new ticket, they automatically receive a "
+"confirmation email to assure them that their issue has been submitted "
+"successfully. This behavior is built into Zammad, but it’s also highly "
+"customizable, and you can set up other automated actions just like it."
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid ""
+"Examples of snippets are:\n"
+"* Hello Mrs. #{ticket.customer.lastname},\n"
+"* Hello Mr. #{ticket.customer.lastname},\n"
+"* Hello #{ticket.customer.firstname},\n"
+"* My Name is #{user.firstname},"
+msgstr ""
+
+#: app/assets/javascripts/app/models/sla.coffee
+msgid ""
+"It can be ** response time ** (time between the creation of a ticket and the "
+"first reaction of an agent), ** update time ** (time between a customer's "
+"request and an agent's reaction) and ** solution time ** (time between "
+"creation and closing a ticket ) To be defined."
+msgstr ""
+
+#: app/assets/javascripts/app/models/trigger.coffee
+msgid ""
+"Maybe you want to set a higher priority on any ticket with the word “urgent” "
+"in the title. Maybe you want to avoid sending auto-reply emails to customers "
+"from certain organizations. Maybe you want mark a ticket as “pending” "
+"whenever someone adds an internal note to a ticket."
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid "Of course you can also use multi line snippets."
+msgstr ""
+
+#: app/assets/javascripts/app/models/trigger.coffee
+msgid ""
+"Whatever it is, you can do it with triggers: actions that watch tickets for "
+"certain changes, and then fire off whenever those changes occur."
+msgstr ""

i18n/zammad.en-gb.po

@@ -12044,3 +12044,78 @@ msgstr ""
 #: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco
 msgid "∅ Waiting time today"
 msgstr ""
+
+#: app/assets/javascripts/app/models/sla.coffee
+msgid ""
+"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
+"certain customers' time-related responses. Thus, for example, you can say "
+"customers should always get a response from you after 8 hours at the latest. "
+"In the event of an imminent violation or a breach, Zammad will alert you to "
+"such events."
+msgstr ""
+
+#: app/assets/javascripts/app/models/sla.coffee
+msgid ""
+"Any violations are displayed in a separate view in the overviews. You can "
+"also configure ** e-mail notifications **."
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid ""
+"Available objects are:\n"
+"* ticket (e. g. ticket.state, ticket.group)\n"
+"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
+"lastname)\n"
+"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
+"* ticket.organization (e. g. ticket.organization.name)\n"
+"* user (e. g. user.firstname, user.email)"
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid ""
+"Create Text Modules to **spend less time writing responses**. Text Modules "
+"can include smart variables like the users name or email address."
+msgstr ""
+
+#: app/assets/javascripts/app/models/trigger.coffee
+msgid ""
+"Every time a customer creates a new ticket, they automatically receive a "
+"confirmation email to assure them that their issue has been submitted "
+"successfully. This behavior is built into Zammad, but it’s also highly "
+"customizable, and you can set up other automated actions just like it."
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid ""
+"Examples of snippets are:\n"
+"* Hello Mrs. #{ticket.customer.lastname},\n"
+"* Hello Mr. #{ticket.customer.lastname},\n"
+"* Hello #{ticket.customer.firstname},\n"
+"* My Name is #{user.firstname},"
+msgstr ""
+
+#: app/assets/javascripts/app/models/sla.coffee
+msgid ""
+"It can be ** response time ** (time between the creation of a ticket and the "
+"first reaction of an agent), ** update time ** (time between a customer's "
+"request and an agent's reaction) and ** solution time ** (time between "
+"creation and closing a ticket ) To be defined."
+msgstr ""
+
+#: app/assets/javascripts/app/models/trigger.coffee
+msgid ""
+"Maybe you want to set a higher priority on any ticket with the word “urgent” "
+"in the title. Maybe you want to avoid sending auto-reply emails to customers "
+"from certain organizations. Maybe you want mark a ticket as “pending” "
+"whenever someone adds an internal note to a ticket."
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid "Of course you can also use multi line snippets."
+msgstr ""
+
+#: app/assets/javascripts/app/models/trigger.coffee
+msgid ""
+"Whatever it is, you can do it with triggers: actions that watch tickets for "
+"certain changes, and then fire off whenever those changes occur."
+msgstr ""

i18n/zammad.es-ca.po

@@ -1010,9 +1010,6 @@ msgstr "Adjunts"
 
 #: app/assets/javascripts/app/views/import/kayako.jst.eco
 #, fuzzy
-#| msgid ""
-#| "Attention: These will be your login password after the import is "
-#| "completed."
 msgid ""
 "Attention: These will also your login password after the import is completed."
 msgstr ""
@@ -2602,7 +2599,6 @@ msgstr ""
 
 #: db/seeds/settings.rb
 #, fuzzy
-#| msgid "Defines the sender of email notifications."
 msgid "Defines Kayako endpoint authentication user."
 msgstr "Defineix el remitent de les notificacions d'email"
 
@@ -8020,7 +8016,6 @@ msgstr ""
 
 #: app/assets/javascripts/app/views/sla/index.jst.eco
 #, fuzzy
-#| msgid "First Response Time"
 msgid "Response Time"
 msgstr "Temps de primera resposta"
 
@@ -11555,7 +11550,6 @@ msgstr "abans (relatiu)"
 
 #: app/assets/javascripts/app/views/generic/sla_times.jst.eco
 #, fuzzy
-#| msgid "Latest updates"
 msgid "between agent updates"
 msgstr "Últimes actualitzacions"
 
@@ -11569,7 +11563,6 @@ msgstr "per"
 
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #, fuzzy
-#| msgid "Changed"
 msgid "changed to"
 msgstr "Canviat"
 
@@ -11741,7 +11734,6 @@ msgstr ""
 
 #: db/seeds/ticket_article_types.rb
 #, fuzzy
-#| msgid "twitter direct-message"
 msgid "facebook direct-message"
 msgstr "missatge directe de twitter"
 
@@ -12331,6 +12323,81 @@ msgstr "|Dreta| significa |Assumpte [Tiquet#12345]"
 msgid "∅ Waiting time today"
 msgstr "∅ temps d'espera avui"
 
+#: app/assets/javascripts/app/models/sla.coffee
+msgid ""
+"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
+"certain customers' time-related responses. Thus, for example, you can say "
+"customers should always get a response from you after 8 hours at the latest. "
+"In the event of an imminent violation or a breach, Zammad will alert you to "
+"such events."
+msgstr ""
+
+#: app/assets/javascripts/app/models/sla.coffee
+msgid ""
+"Any violations are displayed in a separate view in the overviews. You can "
+"also configure ** e-mail notifications **."
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid ""
+"Available objects are:\n"
+"* ticket (e. g. ticket.state, ticket.group)\n"
+"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
+"lastname)\n"
+"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
+"* ticket.organization (e. g. ticket.organization.name)\n"
+"* user (e. g. user.firstname, user.email)"
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid ""
+"Create Text Modules to **spend less time writing responses**. Text Modules "
+"can include smart variables like the users name or email address."
+msgstr ""
+
+#: app/assets/javascripts/app/models/trigger.coffee
+msgid ""
+"Every time a customer creates a new ticket, they automatically receive a "
+"confirmation email to assure them that their issue has been submitted "
+"successfully. This behavior is built into Zammad, but it’s also highly "
+"customizable, and you can set up other automated actions just like it."
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid ""
+"Examples of snippets are:\n"
+"* Hello Mrs. #{ticket.customer.lastname},\n"
+"* Hello Mr. #{ticket.customer.lastname},\n"
+"* Hello #{ticket.customer.firstname},\n"
+"* My Name is #{user.firstname},"
+msgstr ""
+
+#: app/assets/javascripts/app/models/sla.coffee
+msgid ""
+"It can be ** response time ** (time between the creation of a ticket and the "
+"first reaction of an agent), ** update time ** (time between a customer's "
+"request and an agent's reaction) and ** solution time ** (time between "
+"creation and closing a ticket ) To be defined."
+msgstr ""
+
+#: app/assets/javascripts/app/models/trigger.coffee
+msgid ""
+"Maybe you want to set a higher priority on any ticket with the word “urgent” "
+"in the title. Maybe you want to avoid sending auto-reply emails to customers "
+"from certain organizations. Maybe you want mark a ticket as “pending” "
+"whenever someone adds an internal note to a ticket."
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid "Of course you can also use multi line snippets."
+msgstr ""
+
+#: app/assets/javascripts/app/models/trigger.coffee
+msgid ""
+"Whatever it is, you can do it with triggers: actions that watch tickets for "
+"certain changes, and then fire off whenever those changes occur."
+msgstr ""
+
 #~ msgid "Default caller id"
 #~ msgstr "ID de trucada predeterminada"
 

i18n/zammad.es-co.po

@@ -11312,7 +11312,6 @@ msgstr ""
 
 #: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
 #, fuzzy
-#| msgid "Changed"
 msgid "changed to"
 msgstr "Cambió"
 
@@ -12065,5 +12064,80 @@ msgstr ""
 msgid "∅ Waiting time today"
 msgstr "∅ Tiempo de espera de hoy"
 
+#: app/assets/javascripts/app/models/sla.coffee
+msgid ""
+"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
+"certain customers' time-related responses. Thus, for example, you can say "
+"customers should always get a response from you after 8 hours at the latest. "
+"In the event of an imminent violation or a breach, Zammad will alert you to "
+"such events."
+msgstr ""
+
+#: app/assets/javascripts/app/models/sla.coffee
+msgid ""
+"Any violations are displayed in a separate view in the overviews. You can "
+"also configure ** e-mail notifications **."
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid ""
+"Available objects are:\n"
+"* ticket (e. g. ticket.state, ticket.group)\n"
+"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
+"lastname)\n"
+"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
+"* ticket.organization (e. g. ticket.organization.name)\n"
+"* user (e. g. user.firstname, user.email)"
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid ""
+"Create Text Modules to **spend less time writing responses**. Text Modules "
+"can include smart variables like the users name or email address."
+msgstr ""
+
+#: app/assets/javascripts/app/models/trigger.coffee
+msgid ""
+"Every time a customer creates a new ticket, they automatically receive a "
+"confirmation email to assure them that their issue has been submitted "
+"successfully. This behavior is built into Zammad, but it’s also highly "
+"customizable, and you can set up other automated actions just like it."
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid ""
+"Examples of snippets are:\n"
+"* Hello Mrs. #{ticket.customer.lastname},\n"
+"* Hello Mr. #{ticket.customer.lastname},\n"
+"* Hello #{ticket.customer.firstname},\n"
+"* My Name is #{user.firstname},"
+msgstr ""
+
+#: app/assets/javascripts/app/models/sla.coffee
+msgid ""
+"It can be ** response time ** (time between the creation of a ticket and the "
+"first reaction of an agent), ** update time ** (time between a customer's "
+"request and an agent's reaction) and ** solution time ** (time between "
+"creation and closing a ticket ) To be defined."
+msgstr ""
+
+#: app/assets/javascripts/app/models/trigger.coffee
+msgid ""
+"Maybe you want to set a higher priority on any ticket with the word “urgent” "
+"in the title. Maybe you want to avoid sending auto-reply emails to customers "
+"from certain organizations. Maybe you want mark a ticket as “pending” "
+"whenever someone adds an internal note to a ticket."
+msgstr ""
+
+#: app/assets/javascripts/app/models/text_module.coffee
+msgid "Of course you can also use multi line snippets."
+msgstr ""
+
+#: app/assets/javascripts/app/models/trigger.coffee
+msgid ""
+"Whatever it is, you can do it with triggers: actions that watch tickets for "
+"certain changes, and then fire off whenever those changes occur."
+msgstr ""
+
 #~ msgid "Login with %s"
 #~ msgstr "Ingresar con %s"