<small class="task-subline">
  <%- @C('ticket_hook') %> <span class="ticket-number js-objectNumber" data-number="<%- @C('ticket_hook') %><%= @ticket.number %>"><%= @ticket.number %></span> - <%- @T('created') %> <%- @humanTime(@ticket.created_at) %> <% if !@isCustomer && @ticket.escalation_at: %> - <%- @T('escalation') %> <%- @humanTime(@ticket.escalation_at, true) %><% end %>
</small>
