{
  "ChangeTime": "2014-04-28 10:53:18",
  "ID": "6",
  "ValidID": "1",
  "TypeID": "4",
  "CreateTime": "2014-04-28 10:53:18",
  "TypeName": "pending reminder",
  "Comment": "Ticket is pending for agent reminder.",
  "Name": "pending reminder"
}