新工單 (#{ticket.title})

<div>你好, #{recipient.firstname}:</div>
<br>
<div>"<b>#{current_user.longname}</b>" 客戶創建了一張標題為 (#{ticket.title}) 的新工單.</div>
<br>
<div>
#{t('Group')}: #{ticket.group.name}<br>
#{t('Owner')}: #{ticket.owner.fullname}<br>
#{t('State')}: #{t(ticket.state.name)}<br>
</div>
<br>
<% if @objects[:article] %>
  <div>
  #{t('Information')}:
  <blockquote type="cite">
  #{article.body_as_html}
  </blockquote>
  </div>
<% end %>
<br>
<div>
  <a href="#{config.http_type}://#{config.fqdn}/#ticket/zoom/#{ticket.id}" target="zammad_app">#{t('View this in Zammad')}</a>
</div>
