netdata/docs/cloud/alerts-notifications/add-pagerduty-notification-configuration.md

Add PagerDuty notification configuration

From the Cloud interface, you can manage your space's notification settings and from these you can add a specific configuration to get notifications delivered on PagerDuty.

Prerequisites

To add PagerDuty notification configurations you need:

• A Cloud account
• Access to the space as and administrator
• Space needs to be on Business plan or higher
• Have a PagerDuty service to receive events, for more details check how to configure this on PagerDuty

Steps

1. Click on the Space settings cog (located above your profile icon)
2. Click on the Notification tab
3. Click on the + Add configuration button (near the top-right corner of your screen)
4. On the PagerDuty card click on + Add
5. A modal will be presented to you to enter the required details to enable the configuration:
   1. Notification settings are Netdata specific settings
      • Configuration name - you can optionally provide a name for your configuration you can easily refer to it
      • Rooms - by specifying a list of Rooms you are select to which nodes or areas of your infrastructure you want to be notified using this configuration
      • Notification - you specify which notifications you want to be notified using this configuration: All Alerts and unreachable, All Alerts, Critical only
   2. Integration configuration are the specific notification integration required settings, which vary by notification method. For PagerDuty:
      • Integration Key - is a 32 character key provided by PagerDuty to receive events on your service. For more details check how to configure this on PagerDuty

Settings on PagerDuty

Enable webhook integrations on PagerDuty

To enable the webhook integrations on PagerDuty you need:

1. Create a service to receive events from your services directory page:

1. At step 3, select Events API V2 Integration:or View Webhooks if you already have some defined

1. Once the service is created you will be redirected to its configuration page, where you can copy the integration key, that you will need need to add to your notification configuration on Netdata UI: