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- name: 🪲 Bug Report
- description: Create a report to help us fix issues.
- labels: ["Type: Bug", "Status: Triage"]
- body:
- - type: markdown
- attributes:
- value: |
- **Thank you for using Cura and wanting to report a bug.**
-
- Before filing, please check if the issue already exists (either open or closed) by using the search bar on the issues page.
- If it does, comment there. Even if it's closed, we can reopen it based on your comment.
-
- Also, please note the application version in the title of the issue "For example (5.3.1) Cannot connect to 3rd-party printer". Please do not write things like **Request** or **BUG** in the title, this is what labels are for.
- - type: input
- attributes:
- label: Application Version
- description: The version of Cura this issue occurs with.
- placeholder: 5.3.0
- validations:
- required: true
- - type: input
- attributes:
- label: Operating System
- description: Information about the operating system the issue occurs on. Include at least the operating system and maybe GPU.
- placeholder: Windows 11 / MacOS Catalina / MX Linux
- validations:
- required: true
- - type: input
- attributes:
- label: Printer
- description: Which printer was selected in Cura?
- placeholder: Ultimaker S7
- validations:
- required: true
- - type: textarea
- attributes:
- label: Reproduction steps
- description: Tell us what you did!
- placeholder: |
- 1. Something you did
- 2. Something you did next
- validations:
- required: true
- - type: textarea
- attributes:
- label: Actual results
- description: What happens after the above steps have been followed.
- validations:
- required: true
- - type: textarea
- attributes:
- label: Expected results
- description: What should happen after the above steps have been followed.
- validations:
- required: true
- - type: markdown
- attributes:
- value: |
- Please be sure to add the following files:
- * To save a project file go to File -> Save project.
- Please make sure to .zip your project file.
- For big files, you may need to use [WeTransfer](https://wetransfer.com/) or similar file-sharing sites.
- G-code files are not project files!
- Before you share, please think to yourself. Is this a model that can be shared?
- * **Screenshots** of showing the problem, perhaps before/after images.
- * A **log file** for crashes and similar issues.
- You can find your log file here:
- Windows: `%APPDATA%\cura\<Cura version>\cura.log` or usually `C:\Users\\<your username>\AppData\Roaming\cura\<Cura version>\cura.log`
- MacOS: `$USER/Library/Application Support/cura/<Cura version>/cura.log`
- Ubuntu/Linux: `$USER/.local/share/cura/<Cura version>/cura.log`
-
- If the Cura user interface still starts, you can also reach this directory from the application menu in Help -> Show settings folder
- - type: checkboxes
- attributes:
- label: Checklist of files to include
- options:
- - label: Log file
- - label: Project file
- - type: textarea
- attributes:
- label: Additional information & file uploads
- description: You can add these files and additional information that is relevant to the issue in the comments below.
- validations:
- required: true
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