bugreport.yaml 3.2 KB

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  1. name: Bug Report
  2. description: Create a report to help us fix issues.
  3. labels: ["Type: Bug", "Status: Triage"]
  4. body:
  5. - type: markdown
  6. attributes:
  7. value: |
  8. **Thank you for using Cura and wanting to report a bug.**
  9. Before filing, please check if the issue already exists (either open or closed) by using the search bar on the issues page. If it does, comment there. Even if it's closed, we can reopen it based on your comment.
  10. Also, please note the application version in the title of the issue "For example (3.2.1) Cannot connect to 3rd-party printer". Please do not write things like **Request** or **BUG** in the title, this is what labels are for.
  11. - type: input
  12. attributes:
  13. label: Application Version
  14. description: The version of Cura this issue occurs with.
  15. placeholder: 5.0.0
  16. validations:
  17. required: true
  18. - type: input
  19. attributes:
  20. label: Platform
  21. description: Information about the operating system the issue occurs on. Include at least the operating system and maybe GPU.
  22. placeholder: Windows 10
  23. validations:
  24. required: true
  25. - type: input
  26. attributes:
  27. label: Printer
  28. description: Which printer was selected in Cura?
  29. placeholder: Ultimaker S5
  30. validations:
  31. required: true
  32. - type: textarea
  33. attributes:
  34. label: Reproduction steps
  35. description: Tell us what you did!
  36. placeholder: |
  37. 1. Something you did
  38. 2. Something you did next
  39. validations:
  40. required: true
  41. - type: textarea
  42. attributes:
  43. label: Actual results
  44. description: What happens after the above steps have been followed.
  45. validations:
  46. required: true
  47. - type: textarea
  48. attributes:
  49. label: Expected results
  50. description: What should happen after the above steps have been followed.
  51. validations:
  52. required: true
  53. - type: markdown
  54. attributes:
  55. value: |
  56. Please be sure to add the following files:
  57. * For slicing issues, upload a **project file** that clearly shows the bug.
  58. To save a project file go to `File -> Save project`. Please make sure to .zip your project file. For big files you may need to use WeTransfer or similar file sharing sites.
  59. G-code files are not project files!
  60. * **Screenshots** of showing the problem, perhaps before/after images.
  61. * A **log file** for crashes and similar issues.
  62. You can find your log file here:
  63. Windows: `%APPDATA%\cura\<Cura version>\cura.log` or usually `C:\Users\\<your username>\AppData\Roaming\cura\<Cura version>\cura.log`
  64. MacOS: `$USER/Library/Application Support/cura/<Cura version>/cura.log`
  65. Ubuntu/Linux: `$USER/.local/share/cura/<Cura version>/cura.log`
  66. If the Cura user interface still starts, you can also reach this directory from the application menu in Help -> Show settings folder
  67. - type: checkboxes
  68. attributes:
  69. label: Checklist of files to include
  70. options:
  71. - label: Log file
  72. - label: Project file
  73. - type: textarea
  74. attributes:
  75. label: Additional information & file uploads
  76. description: You can add these files and additional information that is relevant to the issue in the comments below.
  77. validations:
  78. required: true