bugreport.yaml 3.3 KB

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  1. name: 🪲 Bug Report
  2. description: Create a report to help us fix issues.
  3. labels: ["Type: Bug", "Status: Triage"]
  4. body:
  5. - type: markdown
  6. attributes:
  7. value: |
  8. **Thank you for using Cura and wanting to report a bug.**
  9. Before filing, please check if the issue already exists (either open or closed) by using the search bar on the issues page.
  10. If it does, comment there. Even if it's closed, we can reopen it based on your comment.
  11. Also, please note the application version in the title of the issue "For example (5.3.1) Cannot connect to 3rd-party printer". Please do not write things like **Request** or **BUG** in the title, this is what labels are for.
  12. - type: input
  13. attributes:
  14. label: Application Version
  15. description: The version of Cura this issue occurs with.
  16. placeholder: 5.3.0
  17. validations:
  18. required: true
  19. - type: input
  20. attributes:
  21. label: Operating System
  22. description: Information about the operating system the issue occurs on. Include at least the operating system and maybe GPU.
  23. placeholder: Windows 11 / MacOS Catalina / MX Linux
  24. validations:
  25. required: true
  26. - type: input
  27. attributes:
  28. label: Printer
  29. description: Which printer was selected in Cura?
  30. placeholder: Ultimaker S7
  31. validations:
  32. required: true
  33. - type: textarea
  34. attributes:
  35. label: Reproduction steps
  36. description: Tell us what you did!
  37. placeholder: |
  38. 1. Something you did
  39. 2. Something you did next
  40. validations:
  41. required: true
  42. - type: textarea
  43. attributes:
  44. label: Actual results
  45. description: What happens after the above steps have been followed.
  46. validations:
  47. required: true
  48. - type: textarea
  49. attributes:
  50. label: Expected results
  51. description: What should happen after the above steps have been followed.
  52. validations:
  53. required: true
  54. - type: markdown
  55. attributes:
  56. value: |
  57. Please be sure to add the following files:
  58. * To save a project file go to File -> Save project.
  59. Please make sure to .zip your project file.
  60. For big files, you may need to use [WeTransfer](https://wetransfer.com/) or similar file-sharing sites.
  61. G-code files are not project files!
  62. Before you share, please think to yourself. Is this a model that can be shared?
  63. * **Screenshots** of showing the problem, perhaps before/after images.
  64. * A **log file** for crashes and similar issues.
  65. You can find your log file here:
  66. Windows: `%APPDATA%\cura\<Cura version>\cura.log` or usually `C:\Users\\<your username>\AppData\Roaming\cura\<Cura version>\cura.log`
  67. MacOS: `$USER/Library/Application Support/cura/<Cura version>/cura.log`
  68. Ubuntu/Linux: `$USER/.local/share/cura/<Cura version>/cura.log`
  69. If the Cura user interface still starts, you can also reach this directory from the application menu in Help -> Show settings folder
  70. - type: checkboxes
  71. attributes:
  72. label: Checklist of files to include
  73. options:
  74. - label: Log file
  75. - label: Project file
  76. - type: textarea
  77. attributes:
  78. label: Additional information & file uploads
  79. description: You can add these files and additional information that is relevant to the issue in the comments below.
  80. validations:
  81. required: true