Report.md 1.9 KB

Reporting Issues

Please attach the following information in case
you want to report crashing or similar issues.


DxDiag

Badge Windows

The log as produced by dxdiag.

  start    »    run    »    dxdiag    »    save output  



Cura GUI Log

If the Cura user interface still starts, you can also
reach these directories from the application menu:

  Help    »    Show settings folder  


Badge Windows

%APPDATA%\cura\<Cura Version>\cura.log

or

C:\Users\<your username>\AppData\Roaming\cura\<Cura Version>\cura.log


Badge Linux

~/.local/share/cura/<Cura Version>/cura.log


Badge MacOS

~/Library/Application Support/cura/<Cura Version>/cura.log



Alternative

An alternative is to install the ExtensiveSupportLogging
plugin this creates a zip folder of the relevant log files.

If you're experiencing performance issues, we might ask
you to connect the CPU profiler in this plugin and attach
the collected data to your support ticket.