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- name: 🪲 Bug Report
- description: Create a report to help us fix issues.
- labels: ["Type: Bug", "Status: Triage"]
- body:
- - type: markdown
- attributes:
- value: |
- **Thank you for using Cura and wanting to report a bug. 🙏**
-
- Before filing, [please check if the issue already exists](https://github.com/Ultimaker/Cura/issues?q=is%3Aissue) by using the search bar on the issues page.
- If it does, comment there. Even if it's closed, we can reopen it based on your comment.
-
- Please include the cura version in the title of the issue. For example, *"[5.4.0] Support Brim is missing in this model"*.
- - type: input
- attributes:
- label: Cura Version
- description: The version of Cura this issue occurs with.
- placeholder: 5.4.0
- validations:
- required: true
- - type: input
- attributes:
- label: Operating System
- description: Information about the operating system the issue occurs on. Include at least the operating system and maybe GPU.
- placeholder: Windows 11 / MacOS Catalina / MX Linux
- validations:
- required: true
- - type: input
- attributes:
- label: Printer
- description: Which printer was selected in Cura? It also helps to mention if you made any firmware modifications to your printer.
- placeholder: Ultimaker S7 / Creality CR-10 with Klipper
- validations:
- required: true
- - type: textarea
- attributes:
- label: Reproduction steps
- description: Share what you did, so we can reproduce it
- placeholder: |
- 1. Something you did
- 2. Something you did next
- validations:
- required: true
- - type: textarea
- attributes:
- label: Actual results
- description: What happens after the above steps have been followed?
- validations:
- required: true
- - type: textarea
- attributes:
- label: Expected results
- description: What should happen after the above steps have been followed?
- validations:
- required: true
- - type: markdown
- attributes:
- value: |
- ### Please add the following files when they are related to...
- * 🔵 **The quality of your print**
- Please add **a Project File**. It contains the printer and settings we need for troubleshooting.
- To save a project file go to File -> Save project.
- Please make sure to .zip your project file. For big files, you may need to use [WeTransfer](https://wetransfer.com/) or similar file-sharing sites.
- G-code files are not project files! Before you share, please think to yourself. Is this a model that can be shared?
- ![Alt Text](https://user-images.githubusercontent.com/40423138/240616958-5a9751f2-bd34-4808-9752-6fde2e27516e.gif)
- * 🔵 **Using and interacting with Cura**
- Please add **screenshots** showing the issue.
- Before and after, and arrows can help here.
- * 🔵 **Unexpected crashes and behavior**
- Please add **a log file** with information on what your Cura is doing.
- You can find your log file here:
- Windows: `%APPDATA%\cura\<Cura version>\cura.log`
- MacOS: `$USER/Library/Application Support/cura/<Cura version>/cura.log`
- Ubuntu/Linux: `$USER/.local/share/cura/<Cura version>/cura.log`
- If the Cura user interface still starts, you can also reach this directory from the application menu in Help -> Show settings folder
- - type: textarea
- attributes:
- label: Add your .zip and screenshots here ⬇️
- description: You can add the zip file and additional information that is relevant to the issue in the comments below.
- validations:
- required: true
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