# Copyright (c) 2017 Ultimaker B.V. # Cura is released under the terms of the LGPLv3 or higher. import platform import traceback import faulthandler import tempfile import os import os.path import time import json import ssl import urllib.request import urllib.error import shutil import sys from PyQt5.QtCore import QT_VERSION_STR, PYQT_VERSION_STR, Qt, QUrl from PyQt5.QtWidgets import QDialog, QDialogButtonBox, QVBoxLayout, QLabel, QTextEdit, QGroupBox, QCheckBox, QPushButton from PyQt5.QtGui import QDesktopServices from UM.Resources import Resources from UM.Application import Application from UM.Logger import Logger from UM.View.GL.OpenGL import OpenGL from UM.i18n import i18nCatalog from UM.Platform import Platform catalog = i18nCatalog("cura") MYPY = False if MYPY: CuraDebugMode = False else: try: from cura.CuraVersion import CuraDebugMode except ImportError: CuraDebugMode = False # [CodeStyle: Reflecting imported value] # List of exceptions that should be considered "fatal" and abort the program. # These are primarily some exception types that we simply cannot really recover from # (MemoryError and SystemError) and exceptions that indicate grave errors in the # code that cause the Python interpreter to fail (SyntaxError, ImportError). fatal_exception_types = [ MemoryError, SyntaxError, ImportError, SystemError, ] class CrashHandler: crash_url = "https://stats.ultimaker.com/api/cura" def __init__(self, exception_type, value, tb, has_started = True): self.exception_type = exception_type self.value = value self.traceback = tb self.has_started = has_started self.dialog = None # Don't create a QDialog before there is a QApplication # While we create the GUI, the information will be stored for sending afterwards self.data = dict() self.data["time_stamp"] = time.time() Logger.log("c", "An uncaught error has occurred!") for line in traceback.format_exception(exception_type, value, tb): for part in line.rstrip("\n").split("\n"): Logger.log("c", part) # If Cura has fully started, we only show fatal errors. # If Cura has not fully started yet, we always show the early crash dialog. Otherwise, Cura will just crash # without any information. if has_started and exception_type not in fatal_exception_types: return if not has_started: self._send_report_checkbox = None self.early_crash_dialog = self._createEarlyCrashDialog() self.dialog = QDialog() self._createDialog() def _createEarlyCrashDialog(self): dialog = QDialog() dialog.setMinimumWidth(500) dialog.setMinimumHeight(170) dialog.setWindowTitle(catalog.i18nc("@title:window", "Cura Crashed")) dialog.finished.connect(self._closeEarlyCrashDialog) layout = QVBoxLayout(dialog) label = QLabel() label.setText(catalog.i18nc("@label crash message", """
A fatal error has occurred.
Unfortunately, Cura encountered an unrecoverable error during start up. It was possibly caused by some incorrect configuration files. We suggest to backup and reset your configuration.
Backups can be found in the configuration folder.
Please send us this Crash Report to fix the problem.
""")) label.setWordWrap(True) layout.addWidget(label) # "send report" check box and show details self._send_report_checkbox = QCheckBox(catalog.i18nc("@action:button", "Send crash report to Ultimaker"), dialog) self._send_report_checkbox.setChecked(True) show_details_button = QPushButton(catalog.i18nc("@action:button", "Show detailed crash report"), dialog) show_details_button.setMaximumWidth(200) show_details_button.clicked.connect(self._showDetailedReport) show_configuration_folder_button = QPushButton(catalog.i18nc("@action:button", "Show configuration folder"), dialog) show_configuration_folder_button.setMaximumWidth(200) show_configuration_folder_button.clicked.connect(self._showConfigurationFolder) layout.addWidget(self._send_report_checkbox) layout.addWidget(show_details_button) layout.addWidget(show_configuration_folder_button) # "backup and start clean" and "close" buttons buttons = QDialogButtonBox() buttons.addButton(QDialogButtonBox.Close) buttons.addButton(catalog.i18nc("@action:button", "Backup and Reset Configuration"), QDialogButtonBox.AcceptRole) buttons.rejected.connect(self._closeEarlyCrashDialog) buttons.accepted.connect(self._backupAndStartClean) layout.addWidget(buttons) return dialog def _closeEarlyCrashDialog(self): if self._send_report_checkbox.isChecked(): self._sendCrashReport() os._exit(1) def _backupAndStartClean(self): # backup the current cura directories and create clean ones from cura.CuraVersion import CuraVersion from UM.Resources import Resources # The early crash may happen before those information is set in Resources, so we need to set them here to # make sure that Resources can find the correct place. Resources.ApplicationIdentifier = "cura" Resources.ApplicationVersion = CuraVersion config_path = Resources.getConfigStoragePath() data_path = Resources.getDataStoragePath() cache_path = Resources.getCacheStoragePath() folders_to_backup = [] folders_to_remove = [] # only cache folder needs to be removed folders_to_backup.append(config_path) if data_path != config_path: folders_to_backup.append(data_path) # Only remove the cache folder if it's not the same as data or config if cache_path not in (config_path, data_path): folders_to_remove.append(cache_path) for folder in folders_to_remove: shutil.rmtree(folder, ignore_errors = True) for folder in folders_to_backup: base_name = os.path.basename(folder) root_dir = os.path.dirname(folder) import datetime date_now = datetime.datetime.now().strftime("%Y%m%d_%H%M%S") idx = 0 file_name = base_name + "_" + date_now zip_file_path = os.path.join(root_dir, file_name + ".zip") while os.path.exists(zip_file_path): idx += 1 file_name = base_name + "_" + date_now + "_" + idx zip_file_path = os.path.join(root_dir, file_name + ".zip") try: # only create the zip backup when the folder exists if os.path.exists(folder): # remove the .zip extension because make_archive() adds it zip_file_path = zip_file_path[:-4] shutil.make_archive(zip_file_path, "zip", root_dir = root_dir, base_dir = base_name) # remove the folder only when the backup is successful shutil.rmtree(folder, ignore_errors = True) # create an empty folder so Resources will not try to copy the old ones os.makedirs(folder, 0o0755, exist_ok=True) except Exception as e: Logger.logException("e", "Failed to backup [%s] to file [%s]", folder, zip_file_path) if not self.has_started: print("Failed to backup [%s] to file [%s]: %s", folder, zip_file_path, e) self.early_crash_dialog.close() def _showConfigurationFolder(self): path = Resources.getConfigStoragePath(); QDesktopServices.openUrl(QUrl.fromLocalFile( path )) def _showDetailedReport(self): self.dialog.exec_() ## Creates a modal dialog. def _createDialog(self): self.dialog.setMinimumWidth(640) self.dialog.setMinimumHeight(640) self.dialog.setWindowTitle(catalog.i18nc("@title:window", "Crash Report")) # if the application has not fully started, this will be a detailed report dialog which should not # close the application when it's closed. if self.has_started: self.dialog.finished.connect(self._close) layout = QVBoxLayout(self.dialog) layout.addWidget(self._messageWidget()) layout.addWidget(self._informationWidget()) layout.addWidget(self._exceptionInfoWidget()) layout.addWidget(self._logInfoWidget()) layout.addWidget(self._userDescriptionWidget()) layout.addWidget(self._buttonsWidget()) def _close(self): os._exit(1) def _messageWidget(self): label = QLabel() label.setText(catalog.i18nc("@label crash message", """A fatal error has occurred. Please send us this Crash Report to fix the problem
Please use the "Send report" button to post a bug report automatically to our servers
""")) return label def _informationWidget(self): group = QGroupBox() group.setTitle(catalog.i18nc("@title:groupbox", "System information")) layout = QVBoxLayout() label = QLabel() try: from UM.Application import Application self.cura_version = Application.getInstance().getVersion() except: self.cura_version = catalog.i18nc("@label unknown version of Cura", "Unknown") crash_info = "" + catalog.i18nc("@label Cura version number", "Cura version") + ": " + str(self.cura_version) + "