# Reporting Issues Please attach the following information in case <br> you want to report crashing or similar issues. <br> ## DxDiag ### ![Badge Windows] The log as produced by **dxdiag**. <kbd> start </kbd> » <kbd> run </kbd> » <kbd> dxdiag </kbd> » <kbd> save output </kbd> <br> <br> ## Cura GUI Log If the Cura user interface still starts, you can also <br> reach these directories from the application menu: <kbd> Help </kbd> » <kbd> Show settings folder </kbd> <br> ### ![Badge Windows] ``` %APPDATA%\cura\<Cura Version>\cura.log ``` or ``` C:\Users\<your username>\AppData\Roaming\cura\<Cura Version>\cura.log ``` <br> ### ![Badge Linux] ``` ~/.local/share/cura/<Cura Version>/cura.log ``` <br> ### ![Badge MacOS] ``` ~/Library/Application Support/cura/<Cura Version>/cura.log ``` <br> <br> ## Alternative An alternative is to install the **[ExtensiveSupportLogging]** <br> plugin this creates a zip folder of the relevant log files. If you're experiencing performance issues, we might ask <br> you to connect the CPU profiler in this plugin and attach <br> the collected data to your support ticket. <br> <!-----------------------------------------------------------------------------> [ExtensiveSupportLogging]: https://marketplace.ultimaker.com/app/cura/plugins/UltimakerPackages/ExtensiveSupportLogging <!---------------------------------[ Badges ]----------------------------------> [Badge Windows]: https://img.shields.io/badge/Windows-0078D6?style=for-the-badge&logoColor=white&logo=Windows [Badge Linux]: https://img.shields.io/badge/Linux-00A95C?style=for-the-badge&logoColor=white&logo=Linux [Badge MacOS]: https://img.shields.io/badge/MacOS-403C3D?style=for-the-badge&logoColor=white&logo=MacOS