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+name: ❌ Slicing Failed
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+description: When you see the message Slicing failed with an unexpected error
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+labels: ["Type: Bug", "Status: Triage", "Slicing Error :collision:"]
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+body:
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+- type: markdown
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+ attributes:
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+ value: |
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+ ### Project File
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+ **⚠️ Before you continue, we need your project file to troubleshoot a slicing crash.**
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+ It contains the printer and settings we need for troubleshooting.
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+
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+ 
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+
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+ To save a project file go to File -> Save project.
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+ Please make sure to .zip your project file.
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+ For big files, you may need to use [WeTransfer](https://wetransfer.com/) or similar file-sharing sites.
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+
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+ 🤔 Before you share, please think to yourself. Is this a model that can be shared?
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+ Unfortunately we cannot help if this file is missing.
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+ Do you have the project file? Than let's continue ⬇️
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+
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+ ### Questions
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+- type: input
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+ attributes:
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+ label: Cura Version
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+ placeholder: 5.3.1
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+ validations:
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+ required: true
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+- type: markdown
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+ attributes:
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+ value: |
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+ We work hard on improving our slicing crashes. Our most recent release is 5.3.1.
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+ If you are not on the latest version of Cura, [you can download it here](https://github.com/Ultimaker/Cura/releases/tag/5.3.1)
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+- type: input
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+ attributes:
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+ label: Operating System
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+ description: Information about the operating system the issue occurs on. Include at least the operating system and maybe GPU.
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+ placeholder: Windows 11 / MacOS Catalina / MX Linux
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+ validations:
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+ required: true
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+- type: input
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+ attributes:
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+ label: Printer
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+ description: Which printer was selected in Cura?
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+ validations:
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+ required: true
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+- type: input
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+ attributes:
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+ label: Name any abnormal settings
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+ description: Are there any settings that you might have changed that caused the crash? Does your model slice when you select the default profiles?
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+ placeholder:
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+ validations:
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+- type: input
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+ attributes:
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+ label: Describe the location of your model on the buildplate
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+ description: Does your model slice if you rotate the model 90 degrees or if you move it away from the center of the buildplate?
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+ placeholder:
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+ validations:
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+- type: input
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+ attributes:
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+ label: Describe your model
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+ description: Have you sliced your model succesfully before? Is it watertight? Have you tried doing a quick [Mesh Fix with the Meshtools Plugin](https://marketplace.ultimaker.com/app/cura/plugins/fieldofview/MeshTools)?
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+ validations:
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+ required: true
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+- type: textarea
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+ attributes:
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+ label: Add your .zip here ⬇️
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+ description: You can add the zip file and additional information that is relevant to the issue in the comments below.
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+ validations:
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+ required: true
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+
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Mariska